Responsibilities:

• Oversee the day to day operation of social services at the work site.
• Work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies.
• Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists.
• Coordinate all case management services, including assessments and development and implementation of service plans.
• Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources
• Ensure assessments, service plans and interactions with the clients are appropriately documented.
• Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers
• Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs
• Ensure all reports are submitted accurately within 24 hours.
• Responsible for ensuring monthly housing targets are met.
• Monitor demographic reports to ensure consistency with DHS compliance
• Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals
• Collect, analyze, and report on departmental statistics as required by the Council, funding bodies, and regulatory agencies
• Organize onsite and offsite training opportunities for professional development of staff
• Facilitate weekly meetings with social service staff to address client issues and progress
• Ensure adherence to all requisite regulations and the Councils/DHS policies and procedures
• Act as a liaison with other department directors
• Provide crisis intervention and stabilization as needed
• Tasks may be modified, expanded and/or assigned over a period of time
• Assist with on call emergencies as needed.

Essential Skills and Qualifications:

• Bachelor’s degree in Human Service, or related field plus 4 years of social service experience required, Master’s degree in Social Work, Psychology, Sociology, or related field with 2 years of direct social service experience preferred
• Ability to work some evenings and occasional weekends as needed
• Proficiency in Microsoft Suite and Google Suite
• Excellent administrative and communication skills
• Must be a self-starter who is highly organized, able to prioritize and is highly flexible/adaptive.
• Excellent and demonstrated writing ability
• Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred
• Knowledge of community resources
• Ability to solve problems, make decisions, resolve conflicts and listen
• Ability to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure

Compensation:

The salary for this role is between $80,000 - $85,000.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person