POSITION OVERVIEW

The Director of Social Services has oversight of all aspects of the social services and case management components of the program.

Salary: $72,000 - $80,000

MAJOR DUTIES AND RESPONSIBILITIES

• Directs overall management of the social service component ensuring that all contractual obligations are met.
• Ensures that the program structure and design fosters an environment, which facilitates the assessment and support of client needs.
• Ensures that the social service team provides comprehensive quality services.
• Develops and internal compliance and quality assurance plan to monitors the departments activities including regular chart reviews.
• Monitors and tracks all activities related to staff and client responsibilities in the DHS Cares system.
• Provides supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team as a whole.
• Conducts relevant internal training to enhance staff skills.
• Schedules appropriate external training as needed to support staff development.
• Develops and maintains a working relationship with funding sources and other stakeholders (DHS, OTDA).
• Prepares, coordinates and ensures that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate.
• Attends funder’s meetings, training, and presentations.
• Represents the program director at meetings as required and assumes responsibility of the program director’s duties in his/her absence.
• Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols.
• Other duties as assigned by the Program Director.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

• Licensed Clinical Social Worker (LCSW). A minimum of three years supervisory experience in a social service capacity, preferably in the field of homeless services.

REQUIRED SKILLS AND EXPERIENCE

• Familiarity with DHS and OTDA regulations.
• Must be an intelligent and articulate individual who can relate to people at all levels of the organization and work well on teams. .
• Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues