American Direct Procurement is Hiring a Customer Service Representative - Dispatcher Near Sheridan, CO
Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services. We offer competitive pay, comprehensive benefits package, including medical/dental/vision insurance, retirement plan options, paid time off, and opportunities for career growth. If you are a motivated individual who enjoys working in a fast-paced environment and providing exceptional service to customers, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Core Responsibilities:
Answer phones
Create & email work requests
Dispatch technicians nationally
Support technicians remotely
Locate technicians for work nationally
Respond to customer inquiries and provide accurate information about our services
Preferred Qualifications:
Previous experience in customer service or a related field is preferred
Excellent communication skills, both verbal and written
QuickBooks experience
Google Sheets knowledge
Ability to multitask and prioritize tasks effectively