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Assistant Service Manager
OneWall Communities Allentown, PA
$67k-88k (estimate)
Full Time 2 Days Ago
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OneWall Communities is Hiring an Assistant Service Manager Near Allentown, PA

Assistant Service Manager
OneWall Communities® is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors.
We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all.
We are looking for a detail-oriented Assistant Service Manager to join our growing organization. In this position, you will provide excellent customer service experiences and maintain strong relations with manufacturers, dealers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.Here is what you will be doing:
  • Oversee all services and workspaces in shop.
  • Delegate and direct service tasks; monitor progress of all current and pending projects.
  • Consistently deliver incredible customer service by offering knowledge, advice, and answering questions and concerns
  • Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
  • Manage and update invoices.
  • Process new orders and track inventory
  • Communicate and maintain good relations with manufacturing reps and dealers.
  • Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency.
  • Follow and abide by all industry standards, regulations, and laws.
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company.
Here is what you’ll have:
  • High School diploma or GED equivalent, bachelor’s degree preferred.
  • 1-3 years of maintenance/service technician experience required.
  • Valid driver’s license required.
  • 2-3 years of supervisory experience, preferably in a property management environment.
  • Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
  • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
  • Knowledge of OSHA laws and regulations
  • Be able to work evenings and weekends.
  • Must be able to read, write and comprehend operation and maintenance instructions, and reports.
  • Effectively present information to owners, residents, and employees of the organization. 
Here is why you will love working here:
  • Competitive salary
  • Extensive benefits & wellness program
  • Robust PTO
  • Summer Fridays
  • Voluntary Paid Time Off
  • Professional Education Reimbursement Program
  • Paid Parental Leave
Whereas an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

SALARY

$67k-88k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

WEBSITE

onewallcommunities.com

HEADQUARTERS

Stamford, CT

SIZE

25 - 50

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The job skills required for Assistant Service Manager include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.

If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Service Manager job description and responsibilities

Manage and maintain computerized service requests to track service operations and close completed orders.

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Manage facility to achieve target revenue generation by maintaining service department efficiently.

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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.

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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.

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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Service Manager jobs

The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).

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The type of business an assistant service manager works for will determine their exact tasks and responsibilities.

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To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.

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Resolve queries or complaints professionally, maintaining a polite manner at all times.

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Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.

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Step 3: View the best colleges and universities for Assistant Service Manager.

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