THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 01/26/2024

CLOSING DATE: 04/26/2024 AT 12:00AM MIDNIGHT

SALARY: $15.00 - $28.80 HOURLY

CLASS DESCRIPTION

A part-time Security Guard is primarily responsible for maintaining a post to greet and direct visitors and guest of the Baltimore Convention Center to events and area attractions while ensuring the facility is properly secured and that no unauthorized individuals are in restricted areas. This position assists Public Safety Officers with maintaining order, manning post, and enforcing Policies and Procedures, both inside and outside of the Convention Center Buildings and grounds.

Incumbents receive moderate supervision and training from the Public Safety Supervisors to prepare them in becoming a full time Public Safety Officers. Part Time Security Guards work on an as needed basis; however, must be available to work all shifts, weekends, and holidays. Work requires moderate exertion with prolonged periods of standing. Work is performed indoors and outdoors where there is exposure to inclement weather. The candidate must be able to work in all weather conditions. This position does not involve apprehending and/or arresting persons engaged in illegal activity.

ESSENTIAL FUNCTIONS

* Greets and directs visitors and guests to events and area attractions.

* Provides customer service and answers event related questions to internal and external guests.

* Alerts Public Safety Officers, Supervisors, and/or appropriate authorities when needed.

* Monitors and directs vehicle and pedestrian traffic at loading docks and front drive.

* Ability to establish and maintain effective working relationships with staff, contractors, and facility users.

* Assists in monitoring closed circuit surveillance system and indoor alarm panel.

* Provides and controls access to all entrances of the Convention Center.

* Secures doors, checks ID's and issues temporary badges, and monitors building systems.

* Perform duties as assigned by the Public Safety Supervisor.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: High School Diploma or GED Certificate.

EXPERIENCE: A minimum of one year of security or Law Enforcement experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

* Ability to understand and follow oral and written instructions.

* Must have excellent communication skills and be able to comfortably interact with internal and external customers.

* Stay alert while in a post and be able to react calmly and effectively in emergency situations.

* Ability to detect problems and report information to appropriate personnel.

* Ability to work cooperatively with others. Ability to work effectively in a service-oriented environment subject to frequently changing priorities.

* Ability to walk long distances, remain in standing position for extended periods of time, and to climb multilevel stairwells.

* Knowledge of basic computer skills.

* Must possess a valid Driver's License.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER