Job Title: Administrator

PAY RANGE: $58.44-$90.11

Department: Q4C

Job Description: The primary responsibilities of the Q4C Administrator includes managing

and overseeing the day to day operations of the business. The Administrator will also be designated as the Program Sponsor, and is responsible for the operation of the Opioid Treatment Program and who assumes responsibility for all its employees, including any practitioners, agents, or other persons providing medical, rehabilitative, or counseling services at the program or any of its medication units.

This position will plan, develop, organize, and direct the operation of all programs and services to meet its mission and goals, as well as the requirements of all federal, state, and local regulatory and/or accrediting bodies. Additionally, the Administrator is responsible for the programs’ fiscal and operational management, leads in defining treatment philosophies that shape effective models of care and supervises the Q4C Leadership Team. This position oversees marketing and advocacy efforts for substance abuse treatment services, acts as a liaison to external entities, and professionally represents Q4C within the community.

To Apply: Complete the web form application located on the Quil Ceda Village Self Service portal: https://quilcedavillagewa.munisselfservice.com/ess/employmentopportunities/default.aspx. For more information or questions, please visit: http://quilcedavillage.org/Employment or call Quil Ceda Village Human Resources at 360-716-5047.

NOTE: The Tulalip Tribes publicly announces that Indian Preference in hiring applies to Tulalip job opportunities.

Employee Classification: Exempt

Employee Reports to: TTFC CAO

Employee Supervises: Clinical Supervisor, Security Manager, Medical Director and the Office Manager

Education:

· Bachelor’s degree from an accredited college or university in Business Administration, Healthcare Administration or related field required.

· Master’s Degree in a related field preferred.

SKILLS:

· Work effectively in a culturally diverse environment.

· Maintain confidentiality and communicate with tact and discretion.

· Organize, plan, coordinate, and carry-out assigned tasks with accuracy and attention to detail.

· Provide excellent customer service and problem solve effectively.

· Learn, interpret and apply codes, policies, procedures, and other written materials.

· Continually learn and utilize a variety of information systems and software.

· Effectively lead, facilitate, and present to individuals and small and large groups.

· Research and use information, data and statistics to solve problems.

· Supervise, coach, and train multi-disciplinary teams to achieve individual, department, and Tribal goals.

· Have tolerance and patience to deal with upset, angry and/or frustrated patients and/or vendors.

· Must be able to successfully multitask in a fast-paced environment.

EXPERIENCE:

· Minimum of five (5) years successful leadership experience.

· Minimum of five (5) years successful experience in process management and program development.

· Minimum of five (5) years successful experience required in departmental financial management creating and maintaining complex budgets.

· Minimum of five (5) years’ experience utilizing communication and public relations skills.

· Minimum of three (3) years of leadership experience in an Opioid Treatment Facility, Hospital or other Substance Use Disorder program.

· Experience leading multi-disciplinary teams; including medical professionals.

· Experience working with Electronic Health Records systems.

OTHER REQUIREMENTS:

· Strong knowledge of SAMHSA, DEA, and State guidelines and requirements for an opioid treatment program.

· Experience actively participating in program audits by the DOH, DEA and other regulatory agencies preferred.

· Familiarity with state (RCW, WAC) and federal confidentiality regulations (42 CFR Part 2).

· Familiarity with medical billing, including working with third-party billers, Medicaid/Medicare/Private insurances, verifications, insurance denials, reimbursement rules, laws and regulations.

· Excellent organization skills and the ability to prioritize multiple tasks.

· Must be willing to monitor program outside of normal business hours and have a flexible schedule.

· Strong knowledge of office management and supervision practices and procedures.

· Knowledge of Internal and operational control concepts, techniques, and relationships.

· Knowledge of IT systems policies, security, and protocols.

· Knowledge of Tulalip, Federal, and State laws and regulations.

· Strong knowledge of principles and best practices of organizational financial management and budgeting.

· Knowledge of Principles, theories, and practices of government accounting (GAAP) preferred.

PHYSICAL CHARACTERISTICS AND/OR PREREQUISITES:

· Valid and unrestricted Washington State Driver’s License.

· Current CPR/First Aid certification (or willing to obtain upon employment)

· BBP (Bloodborne Pathogens) certification required.

· TB screen required.

· HIPAA training upon hire.

· This person must sign an oath of permanent confidentiality covering all patient related information.

· Ability to sit extended periods, up to eight hours per day.

· Tolerance for exposure to computer screens, for up to eight hours per day.

· Dexterity to operate personal computer, and to accomplish routine paperwork.

· Ability to stoop and bend for routine filing duties.

· Employment is contingent upon successful completion of a pre-employment background check.

SPECIFIC JOB PERFORMED:

Specific duties and day-to-day tasks of the Administrator are prompted by assignments, and by requirements to fulfill responsibilities. These duties include, but are not limited to, the following:

· Develop and manage an effective team to achieve department goals in line with Q4C Mission, Vision, and Values.

· Cultivate a climate of caring, compassion, and trust.

· Coordinates with the TTFC executive team and TTFC Board on budget and other major program-related activities.

· Provides information and financial reports if needed to TTFC Director and/or TTFC Board.

· Monitors, manages and protects all the financial aspects and functions of Q4C prepares annual budgets and other required financial reports.

· Reports to Department of Health, Board of Pharmacy, SAMHSA and DOH as required.

· Ensure constant compliance with SAMHSA’s federal opioid treatment standards, found in 42 CFR § 8.12

· Ensure compliance with all provisions from Drug Enforcement Administration, and ensure that the facility is adequately prepared to successfully pass DEA inspections.

· Plan, develop, and report on administration programs, services, and short-term and long-range goals.

· Continuously evaluate program and patient data to support decisions regarding recovery services,

policies, procedures, standards of care, and quality improvement.

· Implement strategies to ensure compliance with Tulalip, Federal, and State laws, and applicable

regulations.

· Ensure strict patient confidentiality and HIPAA compliance.

· Participate in quality improvement, accreditation and planning activities.

· Base decisions on information obtained through professional knowledge and skills, current best practice

standards of care, and approved policies and procedures.

· Promote the quality of health records with respect to provider documentation.

· Ensure all deliverables are met and met within a timely manner.

· Grow and develop a high performing recovery team. Engage, coach, supervise, train, and evaluate

assigned employees.

· Develop and maintain positive relationships within the recovery community and represent Q4C to

internal audiences, the Tulalip Tribes community, and external agencies, vendors and organizations.

· Performs contract creation and management activities.

· Recruit qualified recovery providers and staff, and ensure all providers are registered, certified or licensed as required by Federal and State rules and regulations.

· Helps implement the policies and procedures of the agency, including personnel, treatment services and records.

· Prepares written performance evaluations annually for direct reports, carry out disciplinary action when warranted.

· Conducts regular staff meetings for management personnel to discuss matters pertaining to treatment issues, policies and procedures, case management, staff relations, etc.

· Regular and satisfactory attendance and punctuality.

· Other duties as assigned.

Terms of Employment:

This is a Regular Full-time position, requiring at least 40 hours per week, or 2080 hours per year. Employee may be required to work after hours, weekends, special events and/or on call. Employees will be required to work on-site, no telecommuting. No provisions for relocation will be provided.

Disclaimer: The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

Job Type: Full-time

Pay: $58.44 - $90.11 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Ste 101 Tulalip, WA 98271: Relocate before starting work (Required)

Work Location: In person