We are seeking customer service professionals to join our team! This is fully remote - never in office but must reside within 60 miles of Tempe,AZ

Responsibilities:

• Conduct outbound calls to potential customers
• Handle customer service inquiries and problems
• Receiving inbound customer calls. Identify what are the customer’s needs and then route them to the appropriate department
• Handling a blended call center environment with make outbound and taking inbound calls
• Document all call information accurately in the system

Requirements:

• High School Diploma or GED required
• One to Two years of related experience
• Excellent communication and interpersonal skills.
• Proficient in outbound calling techniques
• Mortgage experience is preferred
• Ability to handle a fast paced environment and able to multi-task

Job details:

• Full time: M-F
• Pay: $18.00-$19.00
• Job type: Remote -flexible shifts between 8am-11pm EST

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• call center: 2 years (Required)
• mortgage: 1 year (Preferred)

Location:

• Phoenix, AZ (Required)

Work Location: Remote