Ephesus Solutions is Hiring a Help Desk Technician Near Franklin, TN
Technical skills 8 years
Open for 8 hour shift
Provides technical support for computer hardware and software
They troubleshoot issues related to accounts
Ask targeted questions to quickly understand the root of the problem
Take ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Provide prompt and accurate feedback to customers
Follow up with associates to IT systems are fully functional after troubleshooting
Prepare accurately and timely documentation on incidents and analysis
Job Types: Full-time, Permanent
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Active Directory: 3 years (Required)
- Microsoft Office 365: 3 years (Required)
- Virtual Desktop: 3 years (Preferred)
- Help desk: 3 years (Required)
Work Location: In person
Job Summary
Other | Full Time
$46k-56k (estimate)
01/12/2024
06/28/2024
ephesussolutions.com
Nashville, IN
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The job skills required for Help Desk Technician include Help Desk, Troubleshooting, Technical Support, Computer Hardware, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
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