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Customer Service Representative
Blu Site Solutions Fort Myers, FL
$31k-40k (estimate)
Full Time | Utilities 11 Months Ago
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Blu Site Solutions is Hiring a Customer Service Representative Near Fort Myers, FL

PRIMARY PURPOSE:
The Customer Service Representative is responsible for receiving calls from customers, outside sales reps, internal customers, entering orders, quoting, closing sales and coordinating accurate information between internal locations and departments.
PRINCIPAL RESPONSIBILITIES:
  • Upselling, follow up, lead passing and coordinating a high volume of daily transactions is required.
  • Working with Sales, Operations, Billing and Routing is a primary responsibility of the job.
  • Providing a high level of customer service with integrity is paramount.
  • Maintain detailed knowledge of the Company's available services, pricing structures and offer additional services to existing and potential customers to grow revenue and contribute to Company goals and objectives.
  • Complete required service agreements, Sales Force entries, and other paperwork in a timely manner and in compliance with Company policy. Coordinate with departments within the company to ensure customer service request are handled accordingly to policy and in a timely fashion.
  • Act as intermediary between customers, sales, operations, and office to solve general inquiries & issues.
  • Provide weekly and monthly reports to management.
  • Perform other sales related duties as requested by management.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Associate degree (AA) from two-year college or technical school and 2 years related experience and/or training; or equivalent combination of education and experience.
Additional requirements:
Must be professional, self-motivated and possess strong computer skills (Microsoft Office)
Ability to achieve results. Service Industry knowledge a plus.
Job Type: Full Time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance

PI222922217

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$31k-40k (estimate)

POST DATE

06/26/2023

EXPIRATION DATE

05/22/2024

WEBSITE

blusitesolutions.com

HEADQUARTERS

FORT MYERS, FL

SIZE

50 - 100

FOUNDED

1998

CEO

DARYL GASKINS

REVENUE

$10M - $50M

INDUSTRY

Utilities

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About Blu Site Solutions

Blu Site Solutions is a division of ADCO Holdings Inc., the World Leader in Portable Sanitation. For over a decade, it has been our companys mission to not only provide our customers with superior service but to offer them a professional alternative as their portable restroom supplier. From our cleaning and pumping service, to our restrooms and service vehicles, we use the latest technologies and "state of the art equipment. With eight local operations throughout the Southeast, we can provide fast, affordable service for multiple projects in commercial construction, residential construction, i ... ndustrial industries, and special events. More
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.