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Culligan 67MD is Hiring an Office Support Assistant Near Salem, VA
Job Description
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Responsibilities will include, but are not limited to:
- Provide excellent customer service while providing general support to customers.
- Back up the Front Office assisting with daily office needs including filing, greeting customers, etc.
- Data entry utilizing proprietary software, Excel, and Word
- Provide administrative support to the managers, commercial service department and water specialists.
- Communicate with staff and customers as required.
- Schedule and confirm appointments for clients, customers, or supervisors as needed.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Discuss account status or activity with customers or appropriate personnel.
- Key commercial work as specified in the Commercial SOP.
- Help with delinquent accounts
- Previous customer service experience of at least 2 years
- Strong verbal and written communication skills with attention to detail and accuracy in all work.
- A professional and courteous telephone manner
- Comfortable speaking on the phone, texting or emailing
- Proficient w/Microsoft outlook, excel and word
- Exceptional planning, problem solving, time management and organizational skills.
- Ability to operate standard office equipment
- Able to prioritize work and adhere to deadlines while being able to identify and handle the urgency of each task.
- Patience and endurance to sit/stand behind a desk all day.
- Must be able to work independently with minimal instruction and oversight, as well as collaborate effectively and work as a team player.
No phone calls please.
Job Summary
Full Time
$37k-47k (estimate)
05/01/2024
05/14/2024
The following is the career advancement route for Office Support Assistant positions, which can be used as a reference in future career path planning. As an Office Support Assistant, it can be promoted into senior positions as an Office Services Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Support Assistant. You can explore the career advancement for an Office Support Assistant below and select your interested title to get hiring information.
