This job announcement will be used to fill a part time 30 hour per week Administrative Assistant II vacancy in the Child Care Assistance and Referral program located in the Pennino Building in Fairfax. Performs administrative support for the CCAR call center. Responds to general inquiries, such as program information, eligibility, and income guidelines. Forwards calls to appropriate staff. Tracks all incoming correspondence to include client applications and vendor billing. Performs data entry by logging correspondence information into an automated system. Assists in the timely processing of portal applications and vendor billing by immediately disseminating documents/mail/faxes to appropriate staff. Ability to complete tasks in a related sequence using Outlook and other online databases with accuracy and completeness. Ability to establish and maintain effective working relationships, communicate orally and in writing. Ability to review documents received and use scanning software to scan, store and retrieve documents. Assists staff with specific routine case management services such maintaining the VDSS application portal, processing portal applications for child care subsidy and other administrative duties as assigned. Will also be responsible for assisting in/participating in providing face-to-face child care intake service with clients on a walk-in basis during regular business hours in the Fairfax office.

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to graduation from high school or GED issued by state department of education; plus three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the required human service experience).

PREFERRED QUALIFICATIONS:

• Demonstrates experience working in human services; experience in working with the public and managing multiple tasks at one time.
• Excellent organizational and interpersonal skills.
• Experience using automated technology.
• Experience providing excellent customer service to a diverse population.
• Knowledge and experience in working in Word, Excel, and/or a similar system.
• Clear and concise abilities in oral and written communications skills.
• Ability to read, write, and speak Spanish.

PYSICAL REQUIEMENTS:
Ability to use automated technology. All duties performed with or without reasonable accommodations.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background, Child Protective Services check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

SELECTION PROCEDURE:
Please send resumes to Natalie Mitchell at Natalie.Mitchell@fairfaxcounty.gov

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

Job Type: Part-time

Pay: $25.40 per hour

Expected hours: 30 per week

Work Location: In person