About Us:

At Flex Storage, we specialize in providing innovative storage and moving solutions tailored to meet our customers' needs. With a commitment to efficiency, reliability, and customer satisfaction, we strive to make the process of storage and moving hassle-free and seamless. Whether it's storing personal belongings or relocating to a new home, our dedicated team is here to ensure a smooth experience every step of the way.

Our approach is rooted in convenience and flexibility. We understand that every situation is unique, which is why we offer customizable storage options and personalized moving services. From secure storage facilities to efficient transportation solutions, we are your trusted partner in managing your belongings with care and professionalism.

Driven by a passion for excellence, we continuously seek to innovate and improve our services to better serve our customers. With a focus on quality, reliability, and affordability, we are committed to exceeding expectations and setting new standards in the storage and moving industry.

Job Description:

We are seeking a dedicated and experienced Customer Support Specialist to join our dynamic team. As a key member of our customer service department, you will play a crucial role in delivering exceptional service and support to our valued customers.

Requirements:

*High school diploma or GED. *Minimum of 2 years of experience in customer service (3 years preferred). *Experience in start-ups and/or moving and transportation companies is a plus. *Proficiency in G-suite tools (such as Gmail and Docs), and Slack. *Detail-oriented with the ability to thrive in fast-paced environments. *Excellent communication and problem-solving skills. *Ability to work effectively in a fully remote role.

Responsibilities:

*Provide timely and professional assistance to customers via phone and email. *Address inquiries, resolve issues, and escalate complex cases as needed. *Maintain accurate records of customer interactions and transactions. *Collaborate with cross-functional teams to ensure customer needs are met. *Contribute to the development of knowledge resources and support materials. *Adapt to evolving job responsibilities and contribute to the growth of the role.

Benefits:

*Competitive salary of $42K per year, including paid training. *Fully remote position. *Opportunity for professional growth and advancement. *Bonus structure and KPIs to incentivize performance. *Joining a dynamic start-up environment with room for innovation and creativity.

Hours of operation are Monday-Sunday from 8 am to 9 pm. The Customer Support Specialists will work 4 days on and have 3 days off.

If you are passionate about delivering exceptional customer service and thrive in a fast-paced, evolving environment, we want to hear from you! Apply now to join our team and be part of our mission to redefine the storage and moving experience.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00/hour.

About Flex Storage Inc: Flex Storage Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at flex.storage.

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