Receptionist (phone/email) / Administrative Assistant

We are a small, local, employee-owned business in Homer, Alaska, looking for a Receptionist/Administrative Assistant for our quickly growing company. This position is best suited for an applicant looking for long-term, reliable employment who enjoys staying organized, providing a great customer experience, and effectively managing customer expectations and workflows. Candidates must be friendly, dependable, detail-oriented and professional with a polite demeanor and positive attitude. Previous experience working in an office setting is preferred.
Responsibilities include but are not limited to:

• Answering Multi-line Phone
• Scheduling Appointments
• Providing Outstanding Customer Service
• Basic Marketing
• Data entry, Digital Filing and Document Management
• Maintaining Inventory and Ordering Office Supplies
• Running errands
• “Special Projects” that may include organizing information, procuring specific supplies, and other tasks for managers or executives.

Qualifications:

• Excellent computer skills with familiarity of the most common office programs (Word, Excel, Adobe Acrobat, Google Drive/Apps/Calendar, etc.)
• Ability to provide consistent, excellent customer service
• Ability to professionally manage and direct customer expectations and to politely handle interactions with all kinds of personalities
• An eager attitude with the desire to continue in the position long-term
• Strong organizational and communication skills
• Excellent attention to detail
• Strong ability to work independently and with minimal supervision

Compensation & Benefits:

• Competitive Salary - $17 to $21 per hour (dependent on experience) following a 30-day trial period.
• Raises based on clearly defined performance metrics (guaranteed raises at regular intervals provided performance metrics are met).
• 401k Plan with ROTH options, profit sharing options and employer match

Requirements:

• Customer service: 1 year (Preferred)
• Office administration: 1 year (Preferred)
• Receptionist: 1 year (Preferred)
• Location: Homer, Alaska 99603 (Required)

This Position Is Ideal for Someone Who Is:

• Dependable – desires to continue in the position long-term
• People-oriented -- enjoys interacting with people
• Autonomous/Independent -- enjoys working with little direction

Schedule:

• Monday – Friday, ~9-10 AM to ~4-5 PM (somewhat flexible)
• Schedule can be altered somewhat to work around employee’s needs so long as absences from the office are scheduled in advance.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person