Job Overview

Our offices are a cutting-edge dental specialty practice located in midtown Manhattan. The position of Dental Receptionist/Office Manager is a dynamic and unique one that plays a central role in our office. The role calls for tremendous intelligence and a hospitable demeanor.

Bring your future to our practices and benefit from:

• Healthcare benefits
• Retirement benefits
• Work-life balance and flexibility- starting employees receive two weeks of paid time off
• Opportunities to be mentored, mentor others and implement change
• Ability to grow as they continue to expand
• Access to industry experts, cutting-edge research, and professional development courses from neighboring universities to improve your skills.

Your typical work includes the following:

• Answering a multi-line phone and providing helpful, accurate responses to inquiries by patients and doctors.
• Optimize and oversee full cycle from new patient inquiries to securing booked appointments and charge capture.
• Managing calendars for multiple doctors- ensuring that patients’ appointments, cancellations, rescheduling, last-minute adjustments, requests, and other issues are handled appropriately to ensure a) patient satisfaction b) meet dentistry goals c) help meet goals of the practice.
• Insurance verification, manage proper filing of insurance and act as liaison between patient and insurance companies including: assisting patients with insurance processing, calculating insurance/patient portion, working with patients with affordable payment plan options, insurance claim submissions.
• Understanding the business and facilitating the attainment of its ongoing goals and growth.
• The prompt, gracious greeting, and registration of arriving patients
• Build and develop ongoing relationship with new and existing patients to grow reputation and generate revenue
• Ensure file organization based on office protocol

Qualifications

• At least 5-10 years of experience as a Dental Receptionist or Dental Receptionist/Office Manager
• A four-year college degree, with a minimum GPA of 3.0.
• Excellent phone skills
• Excellent written and verbal communication skills
• Candidate should be an independent thinker, organized, self-motivated, adaptable, able to take the initiative, with a positive attitude
• Experience with Dental software
• Experience with Microsoft Office

Skills

• Calendars
• Full Time Experience interacting as a receptionist with dental patients
• Customer Service
• Communication
• High degree of initiative
• Skilled multi-tasker
• Microsoft Office

Compensation package: $80,000 - $100,000 per year

• We provide the following benefits:
• 401(k) - Retirement benefits
• Healthcare benefits
• Paid\holidays and personal days
• Very competitive salary

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person