For more information go to www.firstbank.com/about/join-our-team

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Setup and maintain user information for critical systems-iSeries/Silverlake
• Support the administrator for the Synergy, Synergy eSign Web, and Synergy Reports products.
• Support Enterprise Workflow administration.
• Set up and maintain platform software users and product sites used by the bank.
• Assist supporting users of various systems who are disabled, locked out or needing password reset assistance.
• Assist in setup of devices and printer assignments and reset disabled devices.
• Work with vendors and application software to maintain current releases and perform post installation testing and problem resolution with bank end users.
• Gather and process information for reporting requirements for vendors that the Bank does business.
• Maintain parameters, setup new banking products and work with end users to resolve problems they are experiencing with application and operating software.
• Maintain bank parameters, add new branch information to core and complimentary products, including SilverLake Teller and Teller Item Processing.
• Support business continuity development.

MINIMUM EDUCATION AND EXPERIENCE:

• High school diploma or equivalent - required.
• Bachelors Degree - Computer Science, IT, or Business - preferred
• Four or more years of experience - preferred.

MINIMUM SKILLS AND ABILITIES:

• Strong listening, written and verbal communication skills.
• Leadership and interpersonal skills
• Ability to handle confidential information.
• Working knowledge of Word and Excel
• Excellent networking skills
• Detail oriented and organized.
• Professional

COMPLIANCE: The employee has the responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies and those regulations and policies inherent to position requirements.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: Typical office environment.

CONFIDENTIALITY: Confidential information concerning a customer, system, design, program or product unique to First Bank & Trust Company shall not be used for personal gain. Such information shall not be revealed to any person outside the Bank without the consent of the individual or organization involved or as otherwise permitted by law.

The statements on this job description are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may perform other duties as assigned. In addition, all First Bank and Trust employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other employees.
• Maintain a clean, safe, and unobstructed work area.
• Provide customers with the highest quality of products and service.
• Understand and apply appropriate quality improvement processes.
• Comply with corporate policies and procedures.

First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran