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Eastman Credit Union
Kingsport, TN | Full Time
$84k-104k (estimate)
2 Weeks Ago
Systems Analyst - Applications/Database
$84k-104k (estimate)
Full Time | Banking 2 Weeks Ago
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Eastman Credit Union is Hiring a Systems Analyst - Applications/Database Near Kingsport, TN

Eastman Credit Union is seeking a Systems Analyst for the Core Application Support Team. This position includes the following responsibilities:

• Application Management:
o Oversee the life-cycle of business applications, including installation, configuration, upgrades, and migrations to new platforms.
o Manage integrations between systems, such as internal and external APIs.
o Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity.
o Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports.
o Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability.
o Participate in system design and architecture discussions.
o Translate business needs into technical specifications for application enhancements.
o Maintain accurate technical documentation for all supported systems.
o Work closely with the Information Security team to implement protective measures for applications.
o Participate in routine disaster recovery exercises to run applications from a secondary data center location and maintain associated documentation.
• Application Support:
o Provide Tier 2 support to troubleshoot and resolve complex technical issues related to applications.
o Monitor application performance, identify bottlenecks, and implement improvements.
o Conduct root cause analysis and implement preventive measures.
o Work efficiently with U.S.-based and global vendors
• Project Management:
o Lead or participate in application-related projects, including upgrades, migrations, and integrations.
o Work with IT Project Manager to define project scopes, create project plans, and manage timelines.
o Coordinate with other IT analysts and business professionals.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$84k-104k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

07/07/2024

WEBSITE

ecu.org

HEADQUARTERS

GRAY, TN

SIZE

200 - 500

FOUNDED

1934

CEO

BRAD AYERS

REVENUE

$200M - $500M

INDUSTRY

Banking

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About Eastman Credit Union

Founded in 1934, ECU is a not-for-profit, financial services cooperative with over $4 billion in assets. ECU serves over 200,000 members through 25 branches located in Northeast Tennessee, Southwest Virginia, and Harrison and Gregg Counties in East Texas. Credit Union members have access to more than 50,000 free ATMs nationwide and a wide range of financial services, including free checking and free online banking. ECU serves those who live, work, worship, attend school or own a business in most of Northeast Tennessee and Southwest Virginia, as well as Harrison and Gregg Counties in Texas. Eas...tman Credit Union is committed to providing our members with Extraordinary Member Service through our Service Excellence Program. By hiring and retaining the BEST employees, our focus is on the member and we drive our business based upon the needs and wants of our member owners. The employees of Eastman Credit Union are recognized as a tremendous asset. We value our employees and want them to value ECU as a desirable place to work. We recognize the key to extraordinary member service is a competent, well-trained staff. We strive to ensure that our employees have both the knowledge and resources needed to serve our membership in an efficient, effective manner, one member at a time. The key to our culture at ECU is we look for people who are professional, analytical, patient, kind, self-motivated, service oriented, empowered, involved and confident. If this sounds like you, please bring your talents and skills to ECU. More
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