Are you passionate about libraries, community engagement, and providing exceptional service? Look no further! The Lee County Library System is seeking an enthusiastic and community-minded candidate to join our dynamic team at the Northwest Regional Library. 
The Lee County Library System is a forward-thinking organization committed to serving our diverse community. Our libraries are vibrant hubs of learning, creativity, and connection. As a Library Associate, you’ll play a crucial role in helping library users access resources, discover new information, and connect with their community.
What You’ll Do:

• Assist Library Users: Help patrons navigate library resources, answer questions, and provide guidance on services.
• Promote Inclusivity: We value diversity! You’ll engage positively with people from all walks of life, ensuring everyone feels welcome and respected.
• Collaborate: Work closely with our team to create innovative programs and events that cater to all ages.
• Location: The Northwest Regional Library is conveniently situated between Mariner Middle School and Mariner High School, making it an integral part of the educational ecosystem.

Why Join Us?

• Diverse Community: Our library serves one of the fastest-growing areas in Lee County, attracting a rich mix of cultures and backgrounds.
• Teen-Friendly: The library is a popular afterschool spot for teens, offering a safe and inspiring environment.
• Innovation: We’re not your average library! Expect each day to bring exciting challenges and opportunities.
• Collaborative Fun: Our team knows how to work hard and have fun while delivering stellar customer service.

• Plan and implement library and outreach programming for adults. 
• Prepare staff schedules for coverage of public service areas.
• Supervise volunteers
• Assist with library programs for all ages as needed.
• Prepare appropriate library displays.
• Assist in the development and maintenance of the branch collection of materials.
• Assist library patrons with reference and readers’ advisory questions using both print and virtual materials.
• Assist library patrons with electronic resources and internet use.
• Provide prompt and courteous customer service to patrons of diverse ages and backgrounds.
• Prepare purchase order request for minor equipment and supplies.
• Prepare reports
• Operate a variety of equipment such as computers, self-check machines, photocopiers, and cash registers.
• Offer basic technology assistance to internal and external customers.
• Staff all service desks and cover other library locations as needed.

Minimum Requirements:

• Education and Experience: Requires a combination of education and experience equivalent to an Associate’s Degree or specialized courses/training equivalent to satisfactory completion of two years of college and two years of customer service experience.
• Driver’s License: Possession of a valid driver’s license and an acceptable driving record is preferred.

Preferred Qualifications:

• Education: Prefer Bachelor’s Degree from an accredited college or university 
• Library Background: Prior library experience is also valued. 

• Microsoft Office 365 or Similar Office Suite: Knowledge in using Microsoft Office 365 or a similar office suite for tasks such as document creation, spreadsheet management, and email communication. 
• Language Fluency: Additional language skills are a plus! We value candidates who can relate positively to a diverse population, including children, teens, and speakers of languages other than English.
• Communication Skills: Exceptional communication and collaborative abilities are essential.
• Customer Experience: Demonstrated ability to provide exemplary customer service is preferred.
• Tech and Arts Skills: Experience instructing technology and/or arts and crafts is a bonus.
• Physical Requirements:
  • Ability to bend, stretch, sit, and stand for extended periods.
  • Lift and carry objects up to 35 lbs.
• Flexibility: Be prepared for varying hours, including evenings, Saturdays, and some Sundays.
• Temporary Transfers: The County may require temporary or long-term transfers to other library locations based on organizational needs.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an Emergency as needed. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens