The Human Resources Administrative Assistant is an entry-level position that supports the Human Resources Department by answering and directing phone calls, providing phone support for employee self-service portal, and responding to basic HR inquiries. This position will also provide administrative support to the benefits, payroll team, and all other areas of human resources as needed. The hours are Monday through Friday, 8:30am to 5:00pm, with a half hour lunch or Tuesday through Friday 6:30am to 5:00pm, with a half hour lunch.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Answer HR Department phone line in a friendly and professional manner.
• Update employee attendance records in Time and Attendance system based on information gathered from phone call.
• Respond to employee inquiries about policy and procedure or refer to specific team or individual as appropriate.
• Respond to external customer inquiries or refer to specific team or individual as appropriate.
• Provide front line phone or in-person support for employee self-service portal.
• Assist team members with basic benefit questions, such as online enrollment, card replacements and contact information for insurance companies.
• Maintaining documents in system, sending daily employment status and transfer emails.
• Create and distribute the weekly Birthday and Anniversary certificates.
• General administrative duties including data entry, sorting and delivering mail and completing miscellaneous projects.
• Back up for other HR Assistant(s) as needed.
• If applicable, greet employees, applicants, and visitors arriving at HR office.
• Support wellness initiatives through supporting and participating in activities.
• Regular and reliable attendance is required.

• High School Diploma or General Education Degree (GED) required.

• Six or more months of experience answering approximately 100 calls per day and simultaneously performing administrative tasks required.

• Experience creating and editing documents in Microsoft Office Suite.
• Prior experience working in a fast-paced environment with the ability to work with distractions.
• Strong organizational skills with a high level of attention to detail.
• Ability to work with confidential and sensitive information.
• Energetic with a high level of professionalism.

We are proud to be an Equal Opportunity Employer.

Company-paid background check required upon hire.