We're seeking an Inbound Call Specialist to join our team. If you're a skilled communicator with a knack for problem-solving and a focus on customer satisfaction, this role is for you. You'll handle incoming calls and emails, prioritize tasks efficiently, and uphold operational standards.

Main Job Tasks and Responsibilities
-Answer phones
-Check email
-Assist with customer questions
-Recognize priorities and problem-solving
-Transfer calls to a Tech or the parts department based on their needs
-Follow the HHP system and report any problems to management immediately
-Employs sales techniques
-Capable of suggesting products and services
-Special projects

Key Competencies
Persuasiveness
Adaptability
Competitiveness
Typing
Stress tolerance
Goal driven
Eager to learn

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person