Call Center Representative II - Inbound Jobs

The Call Center Representative II - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative II - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative II - Inbound typically reports to a supervisor or manager. Being a Call Center Representative ... II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Call Center Representative II - Inbound typically requires 1-3 years of related experience. More
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