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Office of the Chief Financial Officer (OCFO)
Maryland, MD | Full Time
$83k-109k (estimate)
6 Months Ago
O
Office of the Chief Financial Officer (OCFO)
Washington, DC | Full Time
$92k-122k (estimate)
8 Months Ago
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ERP Business Analyst
$93k-121k (estimate)
Full Time
1 Week Ago
Franklin Electric is Hiring an ERP Business Analyst Near Madison, WI
Job Description
Job Description
Description
Analyze organization business processes and systems and automate/optimize processes through a third-party enterprise resource planning system (JD Edwards Enterprise One). Apply functional knowledge to design and customization of workflow systems that provide seamless integration for client/server applications. Writes functional requirements, develops test plans, and works with production issues. Provides assistance to Development team. Reports to Application Support Manager.
Key ResponsibilitiesService Operation
- Responds to internal customers to resolve their technology problems.
- Enters and manages Incident and Service Request tickets in ServiceNow, IT Service Management Application.
- Provides technical support related for ERP systems used by Franklin Electric employees across all business functions.
- Occasionally provides off-hours support on evenings and weekends and participates in an on-call rotation.
- Must maintain or exceed Service Level Agreements for Incident Resolution. This will be measured based on Incident Duration for the (individual/team).
- Designs processes and improvements to resolve end user technology issues.
- Analyzes Incident Tickets and performs root cause analysis to identify and prevent reoccurring problems.
Request and Change Management
- Ensures all changes and requests are entered in ServiceNow.
- Ensures the fulfillment of end user requests.
- Ensures changes are completed with proper documentation for SOX compliance.
- Reviews the forward schedule of changes for potential conflicts.
- Coordinates activities with internal auditors and other financial compliance staff to ensure that all systems remain qualified and validated and activities are consistent with corporate standards.
- Ability to effectively prioritize and meet deliverable deadlines in a fast-paced environment.
Project Management
- Participates as a resource on project led by others.
- Completes assigned project tasks on time and with high quality.
- Helps plan and implement ERP systems.
Performs other related duties as required or assigned.
Skills Knowledge and Expertise Skills and Abilities
- Communication – Delivers accurate, clear, and concise messages orally and/or in writing.
- Problem Solving – Uses a logical, systematic search for the source of a problem, determining the most likely cause by eliminating potential causes of a problem.
- Decision Making – Identifies and understands issues, problems, and opportunities; compares alternatives and makes timely decisions.
- Meeting Facilitation – Plans and facilitates meetings of IT teammates, internal customers, or technology suppliers to share information and/or make collaborative decisions.
- Business Process Knowledge – Understands the process steps and purpose of the important business processes used by internal customers. Work closely with key business stakeholders to manage development of business requirements.
- Requirements Definition – Elicits and documents a clear, concise, and agreed set of internal customer requirements, translate into documented business and functional spec requirements, and assist with technical design.
- Testing – Plans and facilitates validation activities to ensure a technology solution meets defined requirements.
Education and Experience
- Bachelor’s degree in computer science, computer information systems, or a related degree (required).
- 5 years of related experience (preferred).
Computer Skills
- Strong JDE Enterprise One application understanding at the functional and technical levels.
- Experience developing and maintaining JDE Enterprise One setups utilizing Object Management Workbench (OMW).
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Job Summary
JOB TYPE
Full Time
SALARY
$93k-121k (estimate)
POST DATE
05/02/2024
EXPIRATION DATE
05/15/2024
WEBSITE
franklinwater.com
HEADQUARTERS
FORT WAYNE, IN
SIZE
3,000 - 7,500
FOUNDED
1944
TYPE
Public
CEO
GREGG C SENGSTACK
REVENUE
$1B - $3B
INDUSTRY
Durable Manufacturing
Related Companies
About Franklin Electric
Franklin Electric manufactures and provides water and fueling systems for manufacturing plants.
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The following is the career advancement route for ERP Business Analyst positions, which can be used as a reference in future career path planning. As an ERP Business Analyst, it can be promoted into senior positions as a Business Systems Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ERP Business Analyst. You can explore the career advancement for an ERP Business Analyst below and select your interested title to get hiring information.
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