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Customer Care Coordinator
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$37k-47k (estimate)
Full Time Just Posted
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Anti-Pesto Bugkillers is Hiring a Customer Care Coordinator Near Largo, FL

Job Description

Job Description
Salary: $16/hr plus bonuses

We offer competitive pay, ongoing training, full benefits, paid time off, no nights/weekends, and opportunities for growth within the company. If you are a self-starter with a strong work ethic and a desire to succeed please know that Anti-Pesto prides itself on being a 5-Star place of employment. We believe in and welcome people of all races, faiths, and genders. We try to provide a place of employment that encourages personal and professional growth. We believe that while work is important, family is more. We do what we say we are going to do, even if no one is looking and if this sounds like you, apply now

We are looking for a Customer Care Specialist who will be the vital link between our company and our current and potential customers. You should have the ability to accept ownership for effectively facilitating customer issues, complaints, and inquiries, keeping customer happiness at the core of every decision and behavior.

Locally owned and operated since 1988, Anti-Pesto is trusted with protecting the health and property of businesses and homeowners throughout the Tampa Bay/St. Petersburg/Central Florida area.

Skills and attributes we are seeking include:

  • Handle a lot of inbound and outbound calls from current and prospective customers
  • Follow communication “scripts” when handling different topics
  • Ask qualifying questions to confirm needs and match to Anti-Pesto solutions
  • Seize opportunities to up-sell services when they arise (if needed)
  • Build sustainable relationships and engage customers by going above and beyond
  • Keep records of all conversations in the company database in a comprehensible way
  • Dedication to improving your knowledge and skills
  • Bi-Lingual a plus
  • Meet personal/team qualitative and quantitative targets
  • Intermediate/Accurate typing
  • Strong computer skills are required - Word, Excel (Google Suite), Email, and accurate typing 

Our requirements include:

  • A dream to succeed
  • Advanced knowledge of MS Office or similar Google applications
  • The skill to quickly learn and use new technologies
  • A friendly phone presence and a positive outlook
  • One year of experience and/or training in a customer service role preferred
  • Effective social and communication skills, both written and verbal
  • Ability to multi-task, detail-oriented, and work independently
  • A/P, A/R, database management, and collections experience preferred but not required

Benefits:

***Top Rated Pest Control Company in Tampa Bay Area***

Our Sales Professionals enjoy unlimited earning potential

Benefits of working at Anti-Pesto Bug Killers:

Paid vacation, sick, and holidays 

Paid training

Unlimited earning potential

Salary plus commission

Company car

Fuel card

iPad, iPhone

Excellent health, dental, and vision benefits

401K

..and best of all, our employee support dog, Red! 

Anti-Pesto's core values are all about Growth, Respect, Integrity, Exceptional Service, and Family. If you feel the same way, it's time to talk to Ray.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/12/2024

WEBSITE

antipesto.com

HEADQUARTERS

Largo, FL

SIZE

25 - 50

INDUSTRY

Business Services

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The following is the career advancement route for Customer Care Coordinator positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator. You can explore the career advancement for a Customer Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Coordinator job description and responsibilities

Customer care coordinator document reports, resolve complaints, and process orders and payments.

02/12/2022: Florence, AL

They also take orders from the customers, process their payments, and explain the features and functions of the product.

01/09/2022: Miami, FL

Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

01/14/2022: Nassau, NY

Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.

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They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.

01/29/2022: Salem, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Coordinator jobs

Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.

02/04/2022: Salisbury, NC

Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.

03/17/2022: Reno, NV

Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

03/10/2022: San Jose, CA

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

03/03/2022: Florence, SC

There are various methods for resolving problems and conflicts used by the customer service coordinator.

02/14/2022: Buffalo, NY

Step 3: View the best colleges and universities for Customer Care Coordinator.

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