12 Customer care coordinator Jobs in Reading, PA
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Insight Global is Hiring a Customer care coordinator Near Reading, PA
Position Summary :
The Penske Customer Care team is currently seeking outgoing, customer focused individuals to help support our National Sales team and their customers across the country.
You’ll be a part of a dedicated team of people who work to make it easy for our customers to obtain answers to an array of questions and concerns.
In this role you’ll leverage your customer service, problem solving, and relationship building skills to ensure we take care of our largest customers.
You’ll collaborate with other Penske team members within the corporate office and across our 2,200 rental facilities nationwide.
Our goal is to exceed our customers’ expectations by taking ownership of all requests that come into our team and handling them accurately and quickly.
This Position Offers You :
- The ability to gain exposure across our business, which can help you move your career forward into other growth opportunities.
- Training on Penske systems, products, and sales skills to help you succeed
- Full time, benefits eligible employment
This position is located at our corporate offices in a suburban setting 7 miles South of Reading, PA.
Major Responsibilities :
- Quickly and accurately handle customer / field inquiries
- Coordinate on behalf of internal / external customers to resolve their requests
- Coordinate billing process changes and analysis with : Customers; Field Associates and Executive Account Managers
- Evaluate and implement billing process improvements to streamline billing activities and ensure accurate invoices to customers
Last updated : 2024-05-08
Job Summary
Full Time
Business Services
$38k-48k (estimate)
04/25/2024
05/10/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Customer care coordinator include Customer Service, Problem Solving, Billing, Customer Care, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care coordinator positions, which can be used as a reference in future career path planning. As a Customer care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care coordinator. You can explore the career advancement for a Customer care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.
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