Description
We are in search of a IT Support Specialist to become a part of our nonprofit organization located in Tampa, Florida. The role requires a strong understanding of systems and network administration, including routing, switching, and firewall management. The successful candidate will also need proficiency in Azure Active Directory, Office 365, and Windows 10. Apply today for immediate consideration!
Responsibilities:
Provide technical support and assistance to end-users regarding IT issues and inquiries.
Troubleshoot and resolve hardware, software, and network problems in a timely manner.
Assist with the configuration and maintenance of systems, networks, and security measures.
Support Azure Active Directory, Office 365, and Windows 10 environments, including user management and system configurations.
Utilize skills in Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, Microsoft Office 365, Microsoft Windows 10, and Windows 11.
Maintain strong technical skills in systems and network administration.
Manage and resolve customer credit inquiries.
Monitor customer credit accounts and take appropriate action to collect delinquent payments.
Maintain accurate and efficient processing of customer credit applications.
Keep precise customer credit records.
Please reach out to Zach Saffee via LinkedIn
Requirements
Proficient in Microsoft suite, including Microsoft Office 365
Familiarity with Windows operating systems, particularly Microsoft Windows 10 and Windows 11
Knowledge of Active Directory
Experience with computer hardware and desktop hardware
Skilled in configuration management
Proficient in providing deskside support
Prior experience in a similar role in a non-profit organization
Strong problem-solving skills
Excellent communication and customer service skills
Ability to work in a team and independently
Detail-oriented with strong organizational skills
Ability to multitask and prioritize effectively
Willingness to stay updated with the latest advancements in technology
Bachelor's degree in a relevant field, or equivalent professional experience.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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