About Us:

At Ward Aesthetic Dentistry, our mission is to empower individuals to become the best version of themselves. We champion the cultivation of our team and patients to dream and achieve more than they thought possible, while creating a warm and welcoming environment. We envision a world where individuals not only experience the benefits of excellent oral health, but also feel the transformative power of a confident smile.

Job Description:

We are seeking a dedicated and enthusiastic Administrative Assistant / Front Office professional to join our team. This role is crucial in ensuring our patients feel heard, respected, and supported from the moment they walk through our doors. As the face of our practice, you will be responsible for all facets of patient services, including but not limited to:

- Greeting patients warmly and making them feel welcome.

- Answering telephone calls and handling inquiries.

- Corresponding with insurance companies and managing related documentation.

- Handling patient payments and financial account management.

- Scheduling appointments efficiently to optimize the office schedule.

- Ensuring patient records are accurate and up-to-date.

- Provide exceptional customer service and maintain a positive attitude.

- Communicate effectively with patients, team members, and insurance companies.

- Manage financial transactions and account balances accurately.

- Schedule and confirm patient appointments.

- Maintain patient confidentiality and adhere to HIPAA regulations.

- Assist with other administrative tasks as needed to ensure smooth office operations.

Knowledge/Skills/Abilities:

- Strong alignment with our mission and vision.

- Excellent interpersonal and communication skills.

- Highly organized with attention to detail.

- Ability to multitask and manage time effectively.

- No prior dental experience required – we provide on-the-job training.

- Proficient in basic computer skills and office software.

- A team player with a passion for helping others.

Schedule:

-Monday-Thursday 8am-5pm

-Friday 8am-12pm

How to Apply:

Please send your resume and a cover letter explaining why you are the right fit for our team to rwarddmd@gmail.com.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Omaha, NE 68164 (Required)

Ability to Relocate:

• Omaha, NE 68164: Relocate before starting work (Required)

Work Location: In person