This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:
Applicants do not need to meet any minimum experience or education requirements.
Applicants may be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 6 or above and eligible for transfer under Section 70.1 of the Civil Service Law.
Duties Description Duties included, but not limited to:
•Provide office support and assist the Front Desk Team.
•Efficiently operate a high-volume, multi-line telephone system. Screen calls, answer questions, refer inquiries, and take detailed messages as necessary.
•Efficiently monitor and track multiple shared email mailboxes and electronic fax.
•Receive, sort, track, and dispense program mail, documents, and other correspondence.
•Draft, proofread, review, update, and log various types of written material including template letters, memos, and records.
•Interact with internal and external customers and colleagues in a courteous and professional manner.
•Efficiently utilize program databases, applications, and Microsoft Office Suite.
•Create, organize, and maintain office files.
•Perform tasks in an efficient, timely, and safe manner.
•Perform other duties and special projects as required.
Additional Comments *There is no examination required for appointment to a NY HELPS position. Candidates hired before June 2024 will be appointed on a temporary basis. In June 2024, satisfactory employees will receive permanent, non-competitive appointments and will begin a probationary period.
At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply.
For a full version of OGS's EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources/EP
Telephone 518-473-5282
Fax 518-486-1631
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza
City Albany
State NY
Zip Code 12242
Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.