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Customer service professional
$39k-49k (estimate)
Full Time 2 Days Ago
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Allstate Insurance Agency - Scott Tatro is Hiring a Customer service professional Near Akron, OH

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

Scott Tatro & Associates is a top producing agency in Ohio selling for Allstate Insurance company. Our agency is located 1 / 4 south of the old Chapel Hill Mall location, servicing the Akron / Cuyahoga Falls / Tallmadge area.

We are seeking an enthusiastic, motivated, computer skilled individual with an outgoing personality to help service our existing customers.

You must be able to multi-task and have the desire to achieve and succeed in a customer-focused sales career opportunity.

Responsibilities

  • Achieve sales goals through generating new business and cross-selling existing customers
  • Identify and qualify sales leads generated from a variety of sources
  • Help protect customers by offering Allstate products that will meet their needs
  • Serve your local community by helping them prepare for life’s uncertainties
  • Educate prospective customers on how to protect their families and assets
  • Provide a positive customer experience
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provide prompt, accurate and friendly customer service. Service includes insurance availability, eligibility, coverages, policy information, policy changes, claim reporting and billing inquiries.

Job Qualifications

  • Property & Casualty license.
  • Empathetic qualities with an understanding of how to professionally treat customers.
  • Willing to obtain necessary Property and Casualty and / or Life and Health license(s) to sell insurance upon hire (existing license is a plus!)
  • Confident, motivated individual who works well independently
  • Able to multi-task, follow through, and follow-up
  • Have excellent verbal and written communication skills
  • Must be dependable!!

Benefits may include :

  • Comprehensive on-the-job training
  • Get paid to learn!
  • Base plus a bonus plan
  • Uncapped commission
  • Additional bonus promotions offered
  • Leads may be provided
  • Continuous learning and development courses, available through Allstate University
  • Positive work environment
  • Advancement opportunities

Disclosure : Each agency is different in how their staff, book of business, sales process, and compensation is structured.

Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.

Good Work. Good Life. Good Hands®

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better.

That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry.

You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose : to protect people from life's uncertainties so they can realize their hopes and dreams.

For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face.

We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.

2021 Allstate Insurance Co.

Last updated : 2024-05-25

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

08/26/2024

Show more

The job skills required for Customer service professional include Billing, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service professional. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service professional positions, which can be used as a reference in future career path planning. As a Customer service professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service professional. You can explore the career advancement for a Customer service professional below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Professional job description and responsibilities

They help customers compare products and services and advise clients about which options meet their needs.

02/12/2022: Asheville, NC

They might also discuss how to use available services or demonstrate the right way to operate a product.

02/14/2022: Canton, OH

Customer service representatives may also offer additional sales and products, or sell products or services directly.

04/02/2022: Florence, AL

They may also handle product returns, cancel services, start services or process refunds.

04/05/2022: Battle Creek, MI

Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.

05/02/2022: Frankfort, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Professional jobs

Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.

03/18/2022: Springfield, OH

When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.

03/22/2022: Elkhart, IN

They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.

04/29/2022: Winston Salem, NC

Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.

03/28/2022: Topeka, KS

Responding to questions with positive language can greatly affect how the customer hears the response.

04/27/2022: Reno, NV

Step 3: View the best colleges and universities for Customer Service Professional.

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