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JB Roofing, a Tecta America Company is a full-service contracting company specializing in commercial and residential roofing. Based in Akron, we provide Northeast Ohio with dependable roofing, siding, and general contracting services at reasonable rates. With 100 years of experience, we continue to build a reputation for quality customer service.
We are currently seeking a Service Manager for our Akron OH location.
The Service Manager will operate and manage the Service Department & Team. The Service Manager will ensure that the department operates within the company guidelines for safety, work is completed within a timely manner, work is completed on budget to ensure profitability, and that customer service is a top priority. This position reports to the Director of Service.
Job Functions
Knowledge, Skills & Experience
JB Roofing, a Tecta America Company, offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc. #LI-TS1
Full Time
$106k-134k (estimate)
05/05/2023
06/07/2024
tectaamerica.com
ROSEMONT, IL
3,000 - 7,500
1988
$10M - $50M
Tecta America New England, a commercial roofing contractor, was founded as Delta Roofing in 1988 and became part of Tecta America in 2007. We are extremely proud of our hardworking and talented team and are excited to have won a number of awards and commendations from industry suppliers recognizing our high standards of craftsmanship. Tecta America New England is comprised of some of the hardest working, most highly skilled craftsmen in the industry who work together to improve commercial buildings. Our installation and service area cover all of New England, making us one of the largest and mo...st respected commercial roofing contractors in the region. We take great pride in the expert quality of our work, including the Evergreen Solar Plant in Massachusetts, the Holocaust Education Resource Center in Maine, the Thames River Bridge project in Connecticut and the Church of St. Gregory the Great in Rhode Island. Tecta America Corporation has grown to over 70 locations nationwide, becoming one of the largest roofing contractors in the United States and is an approved applicator of GAF, Johns Manville, Carlisle, Firestone and all other major manufacturers' roofing material. At Tecta America, we are Roofing Redefined.
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The job skills required for Service Manager include Customer Service, Scheduling, Written Communication, Billing, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.