1 Job in Willowick, OH
Kurtz Bros is Hiring a Customer Service Representative Near Willowick, OH
- Return Bonus
- 401(k)
- 401(k) matching
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- For each season an employee returns, they are eligible for:
- Paid Time Off
- Holiday Pay
- Up to $1,000 Return Bonus
TAKE ROOT WITH THE KURTZ FAMILY & APPLY TODAY.
Now, for the legal jargon…
Essential Duties & Responsibilities:
- Assess customer needs whether in-person or over the phone, answer questions, provide solutions, provide product information in order to familiarize and assist in merchandise selection, and provide any customer follow-up required
- Become knowledgeable regarding the composition and application of the product line and develop the ability to promote and answer questions regarding the variety of products available to customers
- Promote product sales by suggesting tie-in or promotional items to customers
- Coordinate deliveries for customers
- Maintain a high-level of customer service to internal and external customers
- Accurately process customer sales and coordinate with accounting for credit applications, account issues and product look ups.
- Maintain accuracy in closing cash drawer, completing paperwork and following all store closing and opening procedures
- Maintain accuracy with regards to order entry for pickups, deliveries, etc
- Proactively make store, product and team recommendations for overall store improvements
- Maintain inventory on the shelves and assist in keeping the store clean and orderly
- Follow all Kurtz Brothers, Inc. safety guidelines and complete incident reports immediately when required
- Local travel to other KB sites may be required on an intermittent basis
- Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary
- Other duties may be assigned.
- High school diploma or equivalent
- 1-3 years' experience in performing general office skills
- Two to three years' experience in customer service related work, accompanied by data entry, word processing/computer use; and/or training that provides the required knowledge, skills, and abilities preferred
- Willingness to learn and grow within the role
- Ability to operate a computer and cash register terminal
- Flexible to work various hours during busy season (spring through early summer)
- Good communication and listening skills
- Friendly and positive demeanor with a focus on providing excellent customer service
- Demonstrating initiative with regards to responsibilities
- Attention to detail, accuracy, and follow through
- Ability to multi-task and prioritize effectively
- Friendly, positive, and willing to be of service to others
- Able to quickly develop a working knowledge of Kurtz Bros., Inc. products and recycling
- Attention to detail, accuracy, and follow through
- Ability to ambulate around the site
- Enthusiastic, with a drive for results
- Ability to multi task and work in a fast paced environment
- Proficiency in office IT suite (excel, word and PowerPoint) and ability to learn new programs/software
- Required to sit, stand, lift, kneel, bend, type, use personal computer, telephone, and two way radio
- Exposure to loud noises, hot/cold temperatures, dust, and other environmental factors
Job Summary
Full Time
$30k-38k (estimate)
01/30/2023
06/06/2024
kbcolumbus.com
COLUMBUS, OH
25 - 50
2006
$5M - $10M
Related Companies
The job skills required for Customer Service Representative include Customer Service, Products and Services, Customer Satisfaction, Attention to Detail, Listening, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
