This position assists the HRIS Manager and provides Project Life Cycle management with the Corporate People Department, Information Technology, and Payroll Departments in the analysis, design and implementation of changes or enhancements to the HRIS systems. This position is responsible for all HR technology which is currently being utilized by the client. The position must also be able to evaluate current processes and different software solutions and provide recommendations which could be utilized by the People Department. The current technology includes HRIS Systems includes Base HR, Benefits Administration, Compensation modules, Time and Labor, and Development, OnBase (HR Imaging), and vendor interfaces. This position provides customer service support to the field HR departments and develops training and procedures for utilizing this software.

Responsibilities:

• Provide customer support for HRIS questions and issues by researching and resolving simple to complex policy and transactional questions related to the use of the Human Resource Information System and HR administrative policies and practices.

• Understand the industry and solutions that the Company has to offer. Be able to see the big picture on projects and also be able to discuss in depth all steps needed to gather requirements, implementation and support.

• Oversee complex technology projects which include ensuring quality, timeliness, and proper use of HR information retrieved from the systems, reviewing and prioritizing system maintenance and creating enhancement request, tracking issues, and documenting test results.

• Assist the HRIS Manager in analyzing new system functionality and develop recommendations for process improvements.

• Conduct project life cycle management, including requirement gathering, development specifications, development of reports and procedures, testing and implementation of new or redesigned systems.

• Work closely with the HR Corp Team, IT, and Payroll teams to ensure data integrity and recommend changes in methods or procedures to increase efficiency of the HRIS function.

• Prepare and execute tests to ensure that modifications to the system are adequately tested prior to implementation.

• Assist in developing new HRIS processes and procedures and provide documentation and training to the appropriate team.

• Develop complex data reporting utilizing Query, Excel, or other reporting tools, in support of ad-hoc customer requests.

• Backup to the HRIS Analyst for the following tasks:

• Perform weekly maintenance of the Benefits Administration module and vendor interfaces/data extracts.

• Monitor the HRIS system through data audits and reports.

• Maintain HRIS procedures manual and documentation and distributing to appropriate teams.

• Assist in training other members of the HR Corp and Payroll teams to enhance the performance of the system and increase their knowledge and skills in Workday.

• Assist the Benefit’s team during open enrollment by working closely with the team to address and resolve enrollment issues.

• Assist field HR with any input, correction, and reporting requirements.

• Ensure that all open calls are resolved within specified timeframes.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or MIS preferred.

• Have a minimum of 5 years HCM experience. Workday is a must.

• Have knowledge of querying, data analysis, and testing.

• Have knowledge of HR, payroll, and benefits.

• Possess leadership qualities, including assertiveness and demonstrate good judgment.

• Possess extensive problem-solving experience working with all aspects of the technical system including troubleshooting and determining best alternatives for implementing new procedures.

• Have excellent knowledge of Microsoft Excel and Word.

• Be able to meet deadlines and handle varying workloads with a high degree of accuracy.

• Have strong project management skills, good decision-making ability, and analytical skills.