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Performance Food Group is Hiring a Customer service rep Near Sioux Falls, SD
At OLM Food Solutions we strive to hire talented people who can think outside of the box, lead and create. Our culture is not typical or ordinary, and we aim to keep it that way.
At OLM Food Solutions , we believe in providing a rich working environment, one filled with challenges that pushes us to innovate in ways that captures the imagination.
Our culture is about fun, meaningful work, and a true sense of community.
We Deliver the Goods :
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.
- Growth opportunities performing essential work to support America’s food distribution system.
- Safe and inclusive working environment, including culture of rewards, recognition, and respect.
OLM Food Solutions is taking applications for a Customer Solutions Specialist for their Sioux Falls, SD location. This is a full-time, hourly position.
A Customer Solutions Specialist will be the liaison between OLM Food Solutions and its internal / external customers, giving them the highest degree of customer service.
The Customer Solutions Specialist will effectively process orders, upsell, solve customer issues, and document complaints, keeping customer satisfaction at the core of every decision and behavior.
Essential Functions
- Manage large amounts of inbound and outbound calls in a timely manner.
- Accurately process orders, reviews for accuracy and seize all opportunities to upsell products.
- Identify customers’ needs, clarify information, research, and document issues and at times providing solutions / alternatives.
Directs them to the person able to assist them.
- Build sustainable relationships and engage customers by taking the extra mile.
- Monitor order schedules and expedite delivery per customer requests. Confers with production, shipping, warehouse, or transportation to expedite or trace missing orders / items or delays.
- Assist in Fundraiser process.
- Advanced SAP functions as assigned.
- Complete Driver Paperwork
- Assist with Private Label and Other Specialized Account Process
- Train and mentor New Staff
- Meet personal / team qualitative and quantitative targets and goals.
- Special Projects as assigned.
- Other duties as assigned.
Last updated : 2024-05-22
Job Summary
Full Time
Wholesale
$35k-44k (estimate)
05/23/2024
08/21/2024
pfgc.com
RICHMOND, VA
15,000 - 50,000
1885
Public
MIKE MORRELL
$10B - $50B
Wholesale
Related Companies
About Performance Food Group
PFG engages in the marketing and distribution of food, snacks and related products to restaurants and foodservice outlets.
The job skills required for Customer service rep include Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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