Job Title: Orthodontic Administrative Lead
Hours: Monday - Friday 7:30am - 5:00pm with a one hour lunch
Reports To: Regional Manager
Locations: Towson & Timonium MD, Westminster, MD (2 day per week)

Summary of Company:

Brite Orthodontics creates beautiful smiles while building long lasting relationships! Our friendly staff strives to provide a positive and pleasant orthodontic experience to all our patients. We are looking for an individual that attracts other people like a magnet, takes pride in completing tasks, can use time optimally, has strong interpersonal skills and can handle conflict resolution.

Working with the Leadership Team, The Administrative Lead is responsible for organizing and coordinating office operations for optional effectiveness and efficiency. The Admin Lead is responsible for the day-to-day activities of the office, building culture and patient and employee relations; ensuring regulatory compliance; staff training and project implementation.

The position requires passion, dedication, a positive outlook, a cheerful disposition and strong work ethic. A successful Admin Lead will exemplify a severent-leader mentalizing and a proactive approach that reflects the core values of the organization.

Practice Responsibilities:

• Responsible for staffing office and filling in when needed for Front Desk Team

Professional Relations Management:

• Internal and External Marketing oversight, preparation and participation

Employee Relations:

• Conduct performance reviews
• Mediate and guide through conflict resolution when needed
• Ensure proper orientation and onboarding is provided for all new employees
• Foster employee relationships and team building

Practice Growth

• Understand and review Revenue, Patient and Insurance balances, production and net receipts.
• Analyze trends and conduct local market research
• Financial reporting to owners and operations

Skill/Abilities:

• Interpersonal: Good interpersonal skills to maintain effective rapport with patients, parents, doctor, other staff members, and community.
• Writing Skills: Letter composition skills. Legible handwriting for entries in appointment book, patient charts, etc.
• Verbal Skills: Effective verbal skills to communicate with patients and parents both in person and on the telephone. Pleasant telephone voice.
• Problem Solving
• Skills: Gentle persuasion skills in order to schedule effectively.

** Please submit a resume with application**

Background Check Required

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you willing and able to travel to Towson (2 days), Timonium (2 days) AND Westminster (1 day/week), NY? Travel is mandatory.

Experience:

• Orthodontic Office: 1 year (Preferred)
• Dental office: 1 year (Preferred)

Ability to Relocate:

• Towson, MD 21204: Relocate before starting work (Required)

Work Location: In person