Overview:
We are seeking a dedicated Front Desk Agent to join our team in providing exceptional guest experiences. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you.

Responsibilities:
- Greet guests warmly and provide outstanding customer service
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate departments
- Handle reservations and cancellations
- Assist guests with information about the hotel, local area, and amenities
- Process payments and maintain guest accounts
- Ensure the front desk area is tidy and presentable

Requirements:
- Previous experience in a front desk or customer service role preferred
- Excellent communication skills and phone etiquette
- Proficiency in using phone systems and office equipment
- Knowledge of hotel or resort operations is a plus
- Ability to work in a fast-paced environment while maintaining professionalism
- Bilingual skills are advantageous
- Familiarity with night audit procedures is beneficial
- A degree or certification in Hospitality Management or related field is a bonus

Join our team and be part of creating memorable experiences for our guests!

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Sulphur, LA 70665 (Required)

Ability to Relocate:

• Sulphur, LA 70665: Relocate before starting work (Required)

Work Location: In person