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Job Title: Customer Service Representative
Company: EAGLERISE E&E, Inc.
Location: Atlanta, GA
About EAGLERISE:
EAGLERISE E&E, INC. is one of the U.S. branches of Eaglerise Electric & Electronic (China) Co., Ltd., and is a leading Global Manufacturer of Power Supply, Lighting, and Electrical Components. Our main purpose is to offer our North American customers local sales, engineering, and technical support.
Eaglerise insists on being market-oriented and customer-centered. It has branches in Hong Kong, Shanghai, Shenzhen, Japan, the United States, Singapore, Thailand, and Malaysia. It has established and developed a mutually beneficial business worldwide around its core customer base partnership.
In December 2017, Eaglerise successfully listed its A-shares for trading and became a listed company; in 2018, it comprehensively implemented digital transformation, which will better create continued growth in value for customers, employees, and society.
Position Overview:
This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for delivering excellent customer support and ensuring customer satisfaction. In this role, you will be responsible for handling inbound service calls, driving customer satisfaction through voice, chat, and email communication. This includes providing exceptional customer service and creating a positive customer experience. As a Customer Service Representative, you will address customer inquiries, resolve complaints, and ensure that all customer needs are met.
Key Responsibilities:
1. Customer Interaction:
2. Sales Support:
3. Product Knowledge:
4. Feedback and Improvement:
5. Compliance and Quality Assurance:
Requirements:
Company Website: https://www.eaglerise.com/
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
Experience:
Ability to Relocate:
Work Location: In person
Full Time
$37k-47k (estimate)
05/23/2024
09/19/2024
useaglerise.com
Warminster, PA
<25
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Scheduling, Customer Support, Written Communication, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.