Description

GENERAL INTRODUCTION:

The Archbishop, visible principle of unity in his archdiocese, is called to build up the particular Church unceasingly in the communion of all its members, and to ensure that their diverse gifts and ministries, in union with the universal Church, serve to build up all the faithful and to spread the Gospel. (Apostolorum Successores 8). He must take care that all the affairs which belong to the administration of the whole archdiocese are duly coordinated and are ordered to attain more suitably the good of the portion of the people of God entrusted to him.” (Apostolorum Successores 177).

Each position employed in the Chancery helps to extend the ministry of the Archbishop in particular ways as outlined in the position description.

GENERAL SUMMARY OF ESSENTIAL PURPOSE:

The HR Service Assistant is a vital member of the HR team and provides professional support in a variety of HR functions. Responsible for providing support to the HR Department and maintaining day to day workflow of the Human Resources office. This position will provide support to various recruitment activities, onboarding activities, special projects and assist in the maintenance of the HRIS system.

ESSENTIAL POSITION DUTIES:

1. Support the HR Office and Assistant Directors of Human Resources
2. Main point of contact in Human Resources team, manages the HR email inbox and the HR main phone line. Maintain all copiers, fax, and phones for HR in conjunction with IT. Sort and distributes HR Mail, including offering support with UI paperwork, audits, employment verifications, and other government reporting as needed.
3. Serves as an information resource to the public, assuring that all persons contacting the Human Resources Office are responded to efficiently and courteously and are provided with the information they need or are referred to the appropriate party ensuring all questions and inquiries are answered or passed to the appropriate HR staff for a timely response.
4. Provides system support for all HR applications. Assists the team in the daily approvals of PAFS. Assists in analytical support to the Office of Human Resources by maintaining relevant reports to assist HR and Chancery staff utilizing Paycom and other systems.
5. Partners with recruitment and other HR groups to ensure seamlessness and accuracy for interviews, hiring processes and onboarding and existing employee movements as a well as exiting processes and 60-day check ins.
6. Works closely with the Assistant Director and other HR team members in supporting the Chancery recruiting and hiring process, including posting new openings, scheduling interviews, checking references, and signing and sending regret or offer letters as appropriate. Once hired, works with the HR team to support all onboarding and new hire orientations days. Serves as back up for the tours.
7. Coordinates logistics of HR office and Chancery wide events. This includes coordinating with vendors, preparing announcements, and collaborating with the Assistant Director of Human Resources and HR Generalist to ensure all logistical details are tended to. This includes but is not limited to: Onboarding Day 2, Employee Recognition, All Staff Meetings,
8. Maintains the process for processing HR check requests, following up Accounts Payables for outstanding bills, processing HR receivables.
9. Supports the Performance Management process for Chancery employees. communicating with supervisors and employees about the performance evaluation cycle and ensure all evaluations are reviewed/tracked as they are returned to HR.
10. Provides support to employees by being available onsite during core business hours Monday - Friday, 8:30am-5pm, this includes but is not limited to acting as the backup for employee Keycard creation using KeyScan software.
11. Maintain Employee files insuring proper. Heads yearly archiving process for HR department Heads yearly archiving process for HR department
12. Special projects as assigned by HR Assistant Director. This may include but is not limited to editing and crafting of informational memos and PowerPoint presentations.
13. Other essential tasks not listed may be requested by your supervisor.

Qualifications

ESSENTIAL QUALIFICATIONS:

Primary:

1. Willingness and ability to support the mission of the Church by extending the ministry of the Archbishop
2. Ability and desire to use God-given gifts and talents in service of the local Church in support of the collaboration between lay and ordained Minister
3. Strong customer service skills and a commitment to quality, including an ability to establish, build, and maintain internal and external customer satisfaction.
4. Team player with customer service acumen and a desire to work in a fast-paced environment with high volume

Education:

1. High School Diploma, Bachelor’s degree preferred

Experience:

1. Experience in a customer and or HR service role; 1 to 2 years preferred.
2. Proficient in MS Office suite, particularly Word and Excel
3. Knowledge of and/or experience with HRIS, preferred.

Other Elements:

1. Demonstrated curiosity and ability to learn.
2. Excellent communication skills by phone and in person.
3. Detail oriented with a high degree of accuracy
4. Ability to maintain high level of discretion and handle details of a confidential nature
5. Ability to work independently as well as in a team
6. Excellent organizational skills and the ability to prioritize and multi-task
7. Excellent writing, rewriting, editing, and proofreading skills

Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant’s skills and prior relevant experience, certain degrees and certifications.

Benefits: Eligible positions receive a comprehensive package of benefits including medical, dental, vision, life, accidental death and disability, long term disability, pension, 403(b), HSA, FSA, and generous sick leave, vacation and holidays.