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AMPCUS is Hiring a Field Engineer 3 Near Rensselaer, NY
Work Address: Rensselaer, New York
Duration: 1 yearJob Description:
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops, and servers.
Provides maintenance and support on legacy products.
Supports Core, server products.
Performs disk replacement on enterprise storage products.
Installs and maintains PCs and associated software, networks, servers, and peripherals.
Supports network products from operational and maintenance perspectives.
Performs installs, moves, adds and changes as required.
Tests and certifies PCs, networks, servers, and client approved applications.
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor, and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing systemAmpcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Job Summary
Full Time
IT Outsourcing & Consulting
$57k-72k (estimate)
04/28/2024
05/15/2024
ampcus.com
CHANTILLY, VA
50 - 100
2010
Private
KAZHUMKIL SALIL SHANKARAN
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About AMPCUS
Ampcus provides cloud computing, cybersecurity, digital transformation and web development services for businesses.
The job skills required for Field Engineer 3 include Networking, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Engineer 3. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Engineer 3. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Engineer 3 positions, which can be used as a reference in future career path planning. As a Field Engineer 3, it can be promoted into senior positions as a Field Engineer III - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Engineer 3. You can explore the career advancement for a Field Engineer 3 below and select your interested title to get hiring information.
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