1 Desktop Technician Job in Rensselaer, NY

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Desktop Technician

Indotronix International Corp

Rensselaer, NY | Full Time

$52k-64k (estimate)

3 Months Ago

Desktop Technician

$52k-64k (estimate)

Full Time | IT Outsourcing & Consulting 3 Months Ago

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Indotronix International Corp is Hiring a Desktop Technician Near Rensselaer, NY

Position Desktop Technician

Location: Rensselaer, NY 12144

Duration: long term

Pay rate $23/hr on w2

2-3 years of technical experience is fine.

Strong customer service skills preferred

Summary:

you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.

This is a journeyman position for the typical desk side support technician.

You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.

You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.

Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.

Responsibilities:

Provides support for software, hardware and networking support for desktops, laptops and servers

Provides maintenance and support on legacy products

Supports Core, server products

Performs disk replacement on enterprise storage products

Installs and maintains PCs and associated software, networks, servers and peripherals

Supports network products from operational and maintenance perspectives

Performs installs, moves, adds and changes as required

Tests and certifies PCs, networks, servers and client approved applications

Provides follow-up on problems or escalation.

Maintains a high degree of professionalism in actions, demeanor and dress.

Ensures customer satisfaction throughout the service delivery transaction.

Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$52k-64k (estimate)

POST DATE

02/11/2024

EXPIRATION DATE

05/08/2024

WEBSITE

pok.iic.com

HEADQUARTERS

Rochester, NY

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Desktop Technician positions, which can be used as a reference in future career path planning. As a Desktop Technician, it can be promoted into senior positions as a CAD Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Technician. You can explore the career advancement for a Desktop Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Technician job description and responsibilities

Advising staff on appropriate procedures for directing their IT-related queries and recommendations.

03/02/2022: El Paso, TX

Delivering IT and related assistance upon request, or as you deem suitable.

02/13/2022: Worcester, MA

Performing routine inspections and upkeep of existing installations.

04/25/2022: Buffalo, NY

Updating computer operating systems and other important software, as needed.

05/06/2022: Springfield, IL

Substantiating requests for hardware and software purchases and upgrades, if appropriate.

03/24/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Technician jobs

Ability to effectively prioritize and execute tasks in a high-pressure environment.

03/15/2022: Augusta, GA

Ability to conduct research into PC and software issues and products as required.

02/22/2022: Atlanta, GA

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.

04/07/2022: Mcallen, TX

Able to read and understand technical manuals, procedural documentation and OEM guides

04/24/2022: Rochester, NY

Working technical knowledge of current protocols, operating systems, and standards.

05/03/2022: Huntsville, AL

Step 3: View the best colleges and universities for Desktop Technician.