The Clinic Scheduler ensures that patients can obtain appointments for medical care and transportation. In accommodating patients, the Scheduler ensures that the patient load is manageable for providers and staff and that the overall schedule is optimized to make use of any available time. They serve as a vital liaison between patients and services at HOPES, ensuring maximum capacity utilization. Through collaborative work with providers and medical assistants, utilizing the Electronic Medical Record, they analyze the schedule to find openings for patients and optimize the overall schedule. By doing so, more patients can receive health care in an efficient, effective manner and utilization is optimized. The successful candidate wil engage in patient relations, performance improvement activities and extensive use of computer, phones and the electronic medical record.
Named one of the Best Places to Work in Northern Nevada in 2015, 2018, and 2019 we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee health, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING benefits program at https://www.nnhopes.org/wp-content/uploads/2023/12/HOPES-Benefits-Overview-23-24.pdf.
At HOPES, all employees serve as ambassadors to our patients and the community. Your co-workers at HOPES are one of the many contributing factors to HOPES being named one of Northern Nevada's Best Places to Work three times in the last five years. To learn more about the Key Accountabilities of HOPES Squad members, take a look at https://www.nnhopes.org/wp-content/uploads/2020/03/HOPES-Squad-KAAs.pdf.
Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as unique as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES.
To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and have been inducted into the Best Places to Work Hall of Fame. All our careers are listed on our Careers page at https://www.nnhopes.org/about/careers/. If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter.at https://www.nnhopes.org/newsletter/.
Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home.
We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.