Description:
We are hiring a candidates for a Windows Desktop Engineer position who has specialized knowledge and an in-depth understanding of the underlying hardware and software architectures, the ability to recognize, diagnose and resolve complex problems, and ability to evaluate and integrate emerging technologies.
The resource shall take an active role in the transformation of the Desktop Computing Environment on Windows 10 SAC 19045 and Office 365 ProPlus.
Skills:
Advance knowledge and troubleshooting skills with Microsoft Operaing Systems
Analyze and resolve complex hardware and software problems with distributed systems.
Use in-depth knowledge of distributed hardware and software systems.
Use the management systems for endpoints. These include Tanium, MECM (Microsoft Endpoint Configuration Manager), Ivanti MDM/Neurons, Active Directory and others as required.
Perform tests and implement hardware/software adds, changes, backup, and restoration functions, etc.
Additional Skills & Qualifications:
Able to troubleshoot unusual or unexpected findings as appropriate.
Provide an action plan for resolution of any/all faults detected.
Perform isolation testing of problem equipment and/or software.
Provide periodic reports to users and managers of systems status.
Provide weekly status reports and maintain project cost charge backs.
Maintain project plans as required and notify management of critical failures and/or missed milestones.
Use change and test management procedures as required.
Provide documentation of all solutions to problems.
Provide reports with intent to share solutions found.
Provide and implement escalation processes and/or procedures.
Develop, implement, and follow the appropriate quality assurance program.
Develop recommendations and procedures for implementation of new hardware/software products
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.