3 Technology Support Specialist I Jobs in Raleigh, NC
Raleigh Housing Authority is Hiring a Technology Support Specialist I Near Raleigh, NC
Candidate must possess a strong work ethic and be a team player. Ability to solve operational problems in a timely manner. Ability to maintain effective working relationships with other staff and third party vendors. Ability to work under minimal supervision. Should have experience troubleshooting Windows computers and attached peripherals, working with end users to resolve computer issues, Active Directory, server management and Office 365 applications.
- Monitors the IT ticketing system and completes tasks in a timely manner.
- Provides support and resolves problems to the end user’s satisfaction.
- Performs user account operations such as account creation, deletion, or other changes.
- Works with vendors to purchase new equipment and to resolve issues with existing equipment.
DESIRABLE EDUCATION AND TRAININGA Bachelor’s degree in information technology, or a related field, and two years of experience in help desk support or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Company DescriptionThe Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with RHA!
The mission of the Raleigh Housing Authority is to provide safe, quality, affordable housing to low and moderate income families in the greater Raleigh community, and to promote personal responsibility and self-sufficiency of residents while maintaining the fiscal integrity of the agency.
Raleigh Housing Authority (RHA) offers a diverse and interesting array of services that provide for various opportunities for employment and a gratifying work experience with the opportunity for growth within the agency. We offer career opportunities in the following areas: Administrative, Clerical, Accounting, Finance, Information Technology, Human Resources, Housing Eligibility, Housing Inspections, Property Management, Contract Administration, Real Estate Development, Skilled Trades, Landscaping and Grounds, and General Maintenance.
RHA is an equal opportunity employer. We fully comply with all applicable laws that prohibit discrimination on the basis of race, creed, color, national origin, political or labor affiliation, religion, sexual orientation, age, disability, or genetic information.
The State of North Carolina chartered the Raleigh Housing Authority (RHA), in 1938. The first two developments constructed to replace substandard housing in the City of Raleigh were occupied in 1940 and 1941. Currently, RHA owns and manages over 1,400 public housing units and administers over 3,921 Section 8 vouchers. The occupancy rate for public housing is 99 % and the Section 8 Program is 100% utilized. There is a waiting list for both programs.
RHA has a nine-member Board of Commissioners that provides oversight for the Authority. Under HUD’s report card called the Public Housing Assessment System, RHA is rated as a “High Performer”. Our most recent score was 97 out of 100. RHA is active in the following areas:
Capital Fund Program
Resident Initiatives
Housing for Seniors
The Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with RHA! The mission of the Raleigh Housing Authority is to provide safe, quality, affordable housing to low and moderate income families in the greater Raleigh community, and to promote personal responsibility and self-sufficiency of residents while maintaining the fiscal integrity of the agency. Raleigh Housing Authority (RHA) offers a diverse and interesting array of services that provide for various opportunities for employment and a gratifying work experience with the opportunity for growth within the agency. We offer career opportunities in the following areas: Administrative, Clerical, Accounting, Finance, Information Technology, Human Resources, Housing Eligibility, Housing Inspections, Property Management, Contract Administration, Real Estate Development, Skilled Trades, Landscaping and Grounds, and General Maintenance. RHA is an equal opportunity employer. We fully comply with all applicable laws that prohibit discrimination on the basis of race, creed, color, national origin, political or labor affiliation, religion, sexual orientation, age, disability, or genetic information. The State of North Carolina chartered the Raleigh Housing Authority (RHA), in 1938. The first two developments constructed to replace substandard housing in the City of Raleigh were occupied in 1940 and 1941. Currently, RHA owns and manages over 1,400 public housing units and administers over 3,921 Section 8 vouchers. The occupancy rate for public housing is 99 % and the Section 8 Program is 100% utilized. There is a waiting list for both programs. RHA has a nine-member Board of Commissioners that provides oversight for the Authority. Under HUD’s report card called the Public Housing Assessment System, RHA is rated as a “High Performer”. Our most recent score was 97 out of 100. RHA is active in the following areas: Capital Fund Program Resident Initiatives Housing for Seniors
Job Summary
Full Time
Public Administration
$60k-75k (estimate)
08/06/2023
07/21/2024
rhaonline.com
RALEIGH, NC
50 - 100
Private
TAYLORIA LEWIS
$5M - $10M
Public Administration
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The job skills required for Technology Support Specialist I include Technical Support, Troubleshooting, Active Directory, Computer Systems, Initiative, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist I positions, which can be used as a reference in future career path planning. As a Technology Support Specialist I, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist I. You can explore the career advancement for a Technology Support Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technology Support Specialist job description and responsibilities
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technology Support Specialist jobs
Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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Most technical support specialists acquire at least some on-the-job training after they are hired.
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Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
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A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.
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Step 3: View the best colleges and universities for Technology Support Specialist.
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