Required Skills:

• Experience and skills with scripting, application deployment, application packaging, software packaging, collection management, custom reporting, task sequences
• Expert knowledge of SCCM and Intune to include device enrollment, policy management, application deployment, compliance enforcement, and conditional access
• Solid understanding of VMware vCenter
• Knowledge and advanced troubleshooting skills with Microsoft MECM/Intune
• Microsoft Endpoint Manager Administration and Architecture.
• MECM Role implementation and troubleshooting
• Intune policy creation and troubleshooting
• Solid knowledge of PowerShell scripting to automate tasking and customize configurations
• Solid knowledge of Active Directory Security Groups, OUs, DNS, and GPO management
• Solid Windows troubleshooting skills
• Strong understanding of networking concepts including VPN and certificate-based authentication
• Compliance and configuration policy implementation and troubleshooting
• Co-Management implementation and troubleshooting
• Application creation via SCCM/Intune and troubleshooting
• Windows updates implementation and troubleshooting for both Intune and MECM
• Task sequence creation and troubleshooting for Operating System Deployment (OSD)
• Client health monitoring and troubleshooting
• Autopilot implementation and troubleshooting
• Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions.
• Write PowerShell scripts to automate systems administration tasks.
• Provide guidance and work leadership to less-experienced systems engineers.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Serves as liaison with clients, participating in meetings to ensure client needs are met.
• Participates in special projects as required
• Windows Operating Systems and traditional client/server relationships
• Use of GPOs for management and security
• Working knowledge of Group Policy Management
• WIM creation using Secure Host Baseline (SHB)
• Manage or create Windows 10 in-place upgrades as needed
• Familiarity of Microsoft SQL Server
• Creating patch management strategies using Windows Server Update Services (WSUS)
• PowerShell scripting experience to focus on automation.
• Virtualization Platforms (e.g. Hyper-V, VMWare, VirtualBox)
• IT Infrastructure Design, Deployment reporting and Remediation Analysis
• Utilizing MECM and WSUS for Microsoft security patches, hotfixes
• Familiarity with ServiceNow, JIRA and Confluence
• Proficiency in the use of Microsoft Office Suite

Education/Knowledge Requirements:

• A minimum of eight (8) to twelve (12) years relevant experience.
• A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.
• Typically performs all functional duties independently.
• Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis.