This role is for direct support to Kent Hospital in Warwick, RI.

Kent Hospita l is a 359-bed, nonprofit, acute care hospital serving approximately 300,000 residents of Warwick, West Warwick, East Greenwich, West Greenwich, Coventry and parts of North Kingstown, Exeter and Cranston, Rhode Island.

Kent Hospital has been recognized for quality of service and patient care with some of the awards including America's 250 Best Hospital AwardTM (2022, 2021, 2020), Critical Care Excellence AwardTM (2022), Stroke Care Excellence AwardTM (2022, 2021), Pulmonary Care Excellence AwardTM (2021, 2020), America's 100 Best Hospitals for Critical Care AwardTM (2020), and America's 100 Best Hospitals for Stroke Care AwardTM (2020).

The hospital is a Major teaching affiliate of The Warren Alpert Medical School of Brown University for activities in primary care and family medicine and it has Clinical affiliation with the Brigham and Women's Hospital and Brigham and Women's Physician Organization.

As the second largest hospital in Rhode Island, Kent provides a full complement of inpatient services including: Cardiology and Extended Coronary Care, Infectious Disease, Primary Care, Geriatrics, Oncology, Orthopedics, Ob/Gyn, Rehabilitation, and Surgery.

In addition, the hospital offers a comprehensive range of outpatient services including cardiac catheterization, chemotherapy, diagnostic imaging, and surgery. The hospital also operates an Ambulatory Surgery Center, Women's Diagnostic Imaging Center, and a Wound Recovery Center, and provides laboratory and primary care services at various sites throughout the community.

Kent Hospital is an affiliate of the University of New England College of Osteopathic Medicine (UNECOM) for medical education.

Job Summary:

The Senior Director of Human Resources will provide strategic and operational leadership for the HR functions within a designated operating unit (OU) of the health system.

In collaboration with the Head of Total Rewards, Head of Organizational Development, Head of HRIS/Operations, Head of Talent Acquisition, and Head of Labor and Employee Relations, this role is responsible for leading the delivery of services in the areas of Employee Experience and Engagement, Talent Acquisition, Labor and Employee Relations, Employee Communications, Workforce Planning and Development, Organizational Development, Total Rewards, Learning and Development, and Well-Being as set forth in the overall system People Strategy.

The Senior Director will ensure the consistent application of HR policies, procedures, and practices are achieved as applicable across the health system and any specific to the OU while ensuring compliance with labor laws and achieving equity and operational effectiveness.

This position serves as the Business Partner to the senior leadership team of the OU and actively participates in specific operating unit leadership meetings and relevant committees, particularly those focused on labor and employee relations, engagement or experience, and employee safety.

Duties and Responsibilities: Key Responsibilities align to system People Strategy and cost structure:

Operational Leadership:

Lead and manage the HR team within the designated operating unit to ensure efficient and effective delivery of HR services.

Annually, every Spring, conducts a key stakeholder intake process to inform the system People Strategy, services and budgeting needs to achieve the business strategy.

Constant pursuit of simplifying and automating everything we do to achieve operational efficiency and a work environment that mirrors the ease in which people live their lives outside of work.

Works closely with internal communication to ensure a clear and positive employee experience, engagement and change leadership communication strategy for the operating unit.

Represents the operating unit in labor contract negotiations and administration.

Coordinate and manage the day-to-day HR operations including employee and labor relations, manager relations, and training as it relates to the overall system labor strategy.

Leads and makes decisions with data, market intelligence, informed by best practice and market trends with the emphasis on improving operational effectiveness and business results.

Ensure alignment of HR strategies with the overall goals of the health system and the specific operating unit.

Participate in operating unit leadership meetings and relevant committees to provide HR insights and contribute to decision-making processes.

Employee Experience and Engagement:

Develop and implement initiatives to enhance employee experience and engagement within the operating unit.

Monitor employee engagement levels and work with leadership to address any issues or opportunities for improvement.

Foster a positive work environment that supports employee well-being and organizational culture.

Talent Acquisition and Workforce Planning:

Collaborate with the head of Talent Acquisition to achieve the recruitment and hiring processes necessary to ensure the acquisition and retention of top talent.

Develop and implement workforce planning strategies to meet current and future staffing needs.

Collaborate with system HR leadership to align talent acquisition strategies with organizational growth plans and goals.

Workforce Development and Learning:

Implement learning and development programs to enhance employee skills and career growth.

Ensure that training programs are aligned with the needs of the operating unit and the health system.

Support leadership development initiatives to build a strong pipeline of future leaders.

Support succession work aligned with the overall Talent Management system strategy.

Total Rewards:

Manage compensation and benefits programs to ensure competitiveness and alignment with organizational objectives and system cost structure.

Monitor market trends and recommend adjustments to total rewards strategies as needed.

Ensure compliance with relevant regulations and policies regarding compensation and benefits.

Well-Being:

Develop and promote initiatives that support employee well-being and work-life balance.

Implement programs and resources to address physical, mental, and emotional health of employees.

Policy and Compliance:

Ensure the consistent delivery and adherence to HR policies, procedures, and practices as outlined by the system HR leadership.

Maintain compliance with all relevant labor laws and regulations.

May handle employee relations issues, investigations, and conflict resolution in accordance with organizational policies.

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

A minimum of 10 years of progressive HR experience, with at least 5 years in a leadership role within a large, complex organization.

Successfully leading in a unionized environment is required for all of the OU’s with the exception of the Medical Group and Corporate Services.

Experience in the healthcare industry is highly desirable.

Proven ability to lead and manage a diverse HR team.

Strong knowledge of HR best practices, labor laws, and regulatory requirements.

Excellent communication, interpersonal, and problem-solving skills.

Ability to influence and collaborate with senior leadership and other stakeholders.

Work Environment:

This position operates in a professional office environment within the health system.

The role requires occasional travel to other locations within the health system.

Additional Information:

This role is a full-time position with standard business hours. However, flexibility may be required to meet the needs of the operating unit and the health system.

The Senior Director of HR will play a crucial role in fostering a positive and productive work environment, driving employee engagement, and supporting the overall mission of the health system.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.