2 Jobs in Parma, OH
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LanceSoft Inc is Hiring a Helpdesk Technician Near Parma, OH
Location: Parma, OH 44130
Shift: 8:00 AM to 5:00 PM / Monday to Friday
Responsibilites:
- Administer Technology-oriented issues escalated by the on-site Business unit. Issues are captured in a Service-Now ticket queue for this team to resolve.
- Troubleshooting user account access for existing team members.
- Troubleshooting select application system issues and working with level 2 technical support groups to resolve issues that cannot be resolved by self.
- Run out access management requests for new hires being onboarded by the line of business.
- Familiarity with AWS workspaces or virtual machines a plus.
- Technical aptitude to perform time trials on application latency and slow-down issues to support level 2 testing and support questions.
- Technical aptitude to learn and support user applications.
- Formal programming knowledge or experience (e.g. Python, C , Java) or scripting (javascript) preferred.
- Provide technical assistance to user community for workstations, desktop applications and scanning equipment.
- There is no extensive lifting, walking or standing.
- Manager will review resumes and be seeking o Technical specialist capabilities – beyond just MS-Office skill-sets.
- Experienced Technical Service Desk skills or formal MIS degrees preferred
- Dress code is o Relaxed Business Casual. Professional look, no slogan T-shirts, etc.
- Parking is free on site
Job Summary
Contractor | Full Time
Business Services
$49k-61k (estimate)
04/28/2024
05/13/2024
lancesoft.com
HERNDON, VA
500 - 1,000
2000
Private
DIVYA GANDHI
$200M - $500M
Business Services
Related Companies
About LanceSoft Inc
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
The job skills required for Helpdesk Technician include Troubleshooting, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Technician. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Helpdesk Technician job description and responsibilities
Help desk technicians need a deep understanding of computer hardware and software.
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An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.
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Held desk technician must be customer-oriented and patient to deal with difficult customers.
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will be able to answer queries on basic technical issues and offer advice to solve them.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Helpdesk Technician jobs
Determining the best solution based on the issue and details provided by customers
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Proven experience as a help desk technician or other customer support role.
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Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
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Step 3: View the best colleges and universities for Helpdesk Technician.
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