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Du-Co Ceramics Company
Customer Service Representative
Saxonburg, PA - Full Time
Reports to : Customer Service Manager Education and Experience Requirements : These requirements are at the discretion of the VP Sales.
Minimum is generally a high school graduate with 1 years of customer service or help desk experience.
Duties :
Responsible for responding to customer needs in accordance with established procedures
and guidelines.
requirements.
Assures the customer is served; may forward issues to the Customer Service Manager or
other sales personnel.
positively impact the customers experience.
Participate in the company Continuous Improvement Program or other initiatives to
improve our processes and customer services.
Responsible for the processing of incoming and outgoing orders, change order requests
and other interfaces with customers to ensure smooth order processing as assigned.
Skills Requirements :
May be assigned other miscellaneous duties as required by supervisor and / or executive management.
Apply : Customer Service Representative
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Full Time
Durable Manufacturing
$60k-78k (estimate)
03/08/2024
06/02/2024
du-co.com
SAXONBURG, PA
200 - 500
1949
LORA C ROTHEN
$10M - $50M
Durable Manufacturing
Du-Co Ceramics Company is a manufacturer of technical ceramic products serving the global market of customers requiring precision made components produced from a variety of ceramic materials for a wide range of applications. Du-Co Ceramics Company operates two ISO 9001-2008 certified production facilities located in Saxonburg, Pennsylvania and Monroe, North Carolina.
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Initiative, Work Ethic, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.