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Job Summary:
The Burgundy Inn is seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight hours. This is an excellent opportunity for someone with a passion for hospitality and guest services.
Duties:
- Perform night audit procedures, including balancing and closing out daily transactions
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare and distribute daily reports to management
- Assist guests with check-in and check-out processes
- Provide exceptional customer service to all guests, addressing their inquiries and concerns promptly and professionally
- Handle guest requests, such as room changes or additional amenities
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience
Requirements:
- Previous experience in guest relations, guest services, or hospitality is preferred
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Knowledge of night audit procedures is an asset
- Familiarity with front desk operations and hotel management systems
- Excellent communication skills, both verbal and written
- Multilingual abilities are a plus
- Proficient in using phone systems and other office equipment
If you are passionate about providing exceptional service to guests, we would love to hear from you. Apply today to join our team as a Night Auditor!
Job Types: Part-time, Seasonal
Pay: $16.00 per hour
Work setting:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Temporary | Part Time | Other
$30k-36k (estimate)
05/11/2024
09/07/2024
burgundy-inn.com
Chicago, IL
<25
The job skills required for Night Auditor include Communication Skills, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.