31 Jobs in New York, NY
Steve Madden is Hiring an Account Services Coordinator Near New York, NY
- General Summary:
- The position manages specified accounts with independent shoe stores, specialty stores, and major department stores.
- Process, input & track all new orders and reorders for customers into the wholesale computer system. Constant maintenance of all customers' orders such as shoe details, increase quantity, decrease the quantity, multiple split orders, customer requirements, UPC labels, special carton markings & case packs, etc.
- Constant communication with our accounts regarding order details, updates, customer guidelines/procedures, special pattern details, samples, proformas, letters of credits, and shipping information.
- Work with Pricing/Sourcing, Product Development, Sales, and Technical for new pattern placement detail & price information for the status of commitment and deadlines.
- Request, track & distribute all customer confirmation samples, ad, and test samples. Work with Topline Technical and Customer to communicate customer comments and meet all deadlines for approval comments and material ordering.
- Constant communication with customers/buyers/sales associates regarding order details & status, customer guidelines, labels, packing, letter of credits, confirmation samples, updates, delays, shipping, miscellaneous problems & special projects.
- Use customer manuals, email updates, and website to ensure all customer guidelines and requirements are being followed and communicated to China offices and factories.
- Process & send proforma invoices for all customers. Follow up on L/C, payment, and or price discrepancy issues.
- Education: BA/BS degree or equivalent work experience in related customer service .
- Experience: At least 1 years of customer service/account management experience. Purchasing, production, and or distribution experience in the fashion industry highly desirable.
- Training: Excellent communication and organizational skills. Detail-oriented, exceptional follow-up skills. Computer knowledge in E-mail, data entry, MS Word, and Excel.
Job Summary
Full Time
Wholesale
$51k-63k (estimate)
04/20/2023
07/05/2024
stevemadden.ca
WINNIPEG, MANITOBA
50 - 100
1990
Private
<$5M
Wholesale
Related Companies
The job skills required for Account Services Coordinator include Sales Support, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Services Coordinator positions, which can be used as a reference in future career path planning. As an Account Services Coordinator, it can be promoted into senior positions as a Branch Service Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Services Coordinator. You can explore the career advancement for an Account Services Coordinator below and select your interested title to get hiring information.
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