50 Jobs in Middletown, PA
TEKsystems is Hiring a Customer account specialist Near Middletown, PA
Description :
This is a key position responsible for establishing and maintaining a Customer business relationship to provide total Customer Satisfaction and increase sales through your daily interactions with customers.
Additionally, the Customer Service Account Specialist serves as the primary point of contact for the Customer and is the liaison between the Customer and all internal points of contact.
A typical day as a Customer Service Account Specialist for AD&M may include :
- Delivering extraordinary customer experience across every interaction by responding to questions concerning customer orders and requests in a fast paced, structured customer service environment.
- Offering custom solutions that benefit the customer.
- Communicating via various channels such as telephone and email with customers and internal support areas including production, sales, engineering, logistics, and others as necessary.
- Committing to being part of the solution when faced with a challenge.
- Liaising effectively with various internal business partners like engineering, planning, and sales to resolve Customer inquiries and requests.
- Reacting positively to changing business conditions by proving to be flexible and adaptable.
- Most interaction (internally and externally) is via email. Incoming / outgoing phone calls are minimal.
SHIFT : 8 : 00AM - 4 : 30PM (1 / 2 HR LUNCH)
Candidates may be required to come into the office at least 4 days a week (M-Th)
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-16
Job Summary
Full Time
Business Services
$38k-48k (estimate)
05/18/2024
08/14/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer account specialist include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer account specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer account specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer account specialist positions, which can be used as a reference in future career path planning. As a Customer account specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer account specialist. You can explore the career advancement for a Customer account specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Specialist job description and responsibilities
Build and develop relationships with customers to ensure continued partnership.
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Respond to customers with a sense of urgency to provide an excellent customer experience.
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Sometimes referred to as a customer or client account specialist, these sales professionals help to maximize profits by maintaining strong relationships with existing customers and working to land new ones.
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Customer relations specialists update customer accounts on the database, recording their transactions accurately, and posting their payments timely.
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The duties of an account specialist are to serve customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Specialist jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
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Client Account specialists must also set up and create archives for client records.
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As such, customer account specialist are expected to provide first-class service to their customers.
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Manage endorsement requests and change requests from customers.
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Ultimately, a top-notch key account specialist should have good numerical skills, pay attention to detail, and possess problem-solving skills.
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Step 3: View the best colleges and universities for Customer Account Specialist.
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