17 Customer Account Specialist (CSR) Jobs in Harrisburg, PA
CSC is Hiring a Customer Account Specialist (CSR) Near Harrisburg, PA
Are you passionate about delivering exceptional service? Us too.
Customer Service Representative
Harrisburg, PA (Onsite)
Monday - Friday, 9am- 6pm
If you have big ambitions, you’ll fit in perfectly at CSC. A leading business, legal, tax, and digital brand services company, we provide knowledge-based solutions to a wide range of clients, including 90% of the Fortune 500. Because our business spans several ever-changing industries, our growth in solutions and career opportunities is inevitable.
We’re hiring Customer Service Representatives for our Corporate and Legal Services teams. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.
Some of the things you’ll be doing:
- Build relationships with our clients to better understand their unique needs and concerns
- Fulfill requests and answer questions for internal and external customers
- Respond promptly to customer inquiries via phone or electronically
- Provide excellent customer service to both internal and external clients
- Manage customer portfolios
- Organize the workflow to meet customers’ time frames and demands
- Data entry of client information, electronic filing, and retrieval of documents
- Navigate between multiple databases quickly and accurately
- Research, analyze, review, and process legal documents
- Recommend process improvements where applicable
- Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
- Experience working in a customer service or administrative capacity
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Attention to detail and accuracy
- Strong prioritization and time-management skills
- Flexibility and agility, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Excellent verbal and written communication skills
- Salesforce experience a plus
Candidates for this position must be eligible to work in the country without sponsorship
#LI-LE1
Job Summary
Full Time
Specialty Trade in Construction
$36k-45k (estimate)
01/29/2024
05/29/2024
csc-company.com
COLUMBIA, SC
<25
Private
THOMAS HUMPHRIES
<$5M
Specialty Trade in Construction
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The job skills required for Customer Account Specialist (CSR) include Customer Service, Written Communication, Problem Solving, Time Management, Salesforce, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Specialist (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Specialist (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Specialist (CSR) positions, which can be used as a reference in future career path planning. As a Customer Account Specialist (CSR), it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Specialist (CSR). You can explore the career advancement for a Customer Account Specialist (CSR) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Specialist job description and responsibilities
Build and develop relationships with customers to ensure continued partnership.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Specialist jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
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Step 3: View the best colleges and universities for Customer Account Specialist.
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