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Job Role and Purpose:
Own and deliver activities to support the Strategic Customer Experience and Customer Engagement plan based on global/local Account Program, to ensure long term stability and growth of the client and PerkinElmer partnership. Develop and deliver Best in Class customer experience through our Customer Journey Mapping program. Own and develop a robust Voice of the Customer and engagement program to ensure stakeholders (client, scientific community customers, employees and key supplier partners) understand the services we deliver and how to access them, the value of PerkinElmer through customer satisfaction and user experience of the portfolio of services delivered on the Account.
Key Accountabilities/Responsibilities:
Employee Engagement:
In addition to the above tasks, other activities and responsibilities may be individually defined as key stakeholder relationships continue to evolve.
Basic Qualifications:
Preferred Qualifications:
Other Qualifications:
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The annual compensation range for this full-time position is $82,160 to $122,720. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
Full Time
Durable Manufacturing
$72k-96k (estimate)
03/24/2024
07/04/2024
perkinelmer.com
WALTHAM, MA
7,500 - 15,000
1937
Public
PRAHLAD SINGH
$3B - $5B
Durable Manufacturing
Perkinelmer provides environmental analysis, medical imaging, life science research, diagnostics and genetic testing solutions.