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GENERAL PURPOSE
Focus on supporting assigned accounts, while also looking for new sales/business opportunities. Develop positive relationships and interactions with customers to understand their needs, provide solutions, respond to inquiries, handle and resolve issues, and ultimately help to achieve sales targets and revenue goals. Help to facilitate and participate in cross-sell opportunities, new account prospecting, and sales calls. Develop knowledge of the company's products, product lines, and/or services; existing customers and potential customer landscape; consumers; the sales process; and industry trends.
JOB DUTIES AND RESPONSIBILITIES
· Act as a primary point of contact for customers and address their inquiries and concerns promptly. Proactively provide information or respond to inquiries about accounts, products, and services or information concerning pricing, changes in service, discontinuance, shipping, etc.
· Collaborate with colleagues and internal groups (operations, logistics, product development, marketing) as needed to solve customer issues and ensure customer satisfaction
· Maintain accurate records of customer interactions, sales activities, and sales pipelines
· Utilize the various systems and processes such as the order process, Salesforce/Power BI, inventory management, logistics systems, supply/demand planning, etc.
· Analyze customer accounts to identify growth opportunities and areas for improvement
· Present and promote products or services to existing customers effectively
· Initiate and close sales calls with customers under sales management or senior team member guidance
· Generate regular reports on sales performance and account status. Interpret sales reports to leverage DFA’s position (e.g., ranking, ACV, market share, sales movement)
· Participate in meetings with the sales team, marketing, and product/service development teams to align strategies and offerings
· Stay informed about market trends, industry developments, and customer needs
· May be accountable for the delivery of assigned volume, profit, and administrative targets for the assigned region or accounts
· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
BENEFITS:
Full Time
Consumer Goods
$85k-116k (estimate)
04/24/2024
06/23/2024
dfamilk.com
KANSAS CITY, KS
15,000 - 50,000
1998
Private
RICK SMITH
$10B - $50B
Consumer Goods
DFA manufactures and markets cheese, butter and dairy products to the food and beverage industry.
The job skills required for Sales Account Representative include Products and Services, Prospecting, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Account Representative positions, which can be used as a reference in future career path planning. As a Sales Account Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Account Representative. You can explore the career advancement for a Sales Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Sales Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Account Representative job description and responsibilities
Sales account representatives maintain existing customer accounts while also working to create new accounts.
04/19/2022: Richland, WA
Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale are the major responsibilities of sales account representatives.
05/04/2022: Tucson, AZ
Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
03/31/2022: Somerset, NJ
Sales account managers are responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.
02/15/2022: Gainesville, FL
Sales account representatives present and sell products or services to organizations, businesses or government agencies.
04/02/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Account Representative jobs
Entry-level account representatives should have a minimum of a high-school diploma or a General Education Development (GED) certificate.
04/17/2022: Fresno, CA
Sales account representatives should earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportunities.
04/10/2022: Elkhart, IN
To be successful as an Account Representative, they should demonstrate innovative ways to ensure excellent customer service.
04/09/2022: Beaumont, TX
Attend on-the-job trainings. These trainings are often part of the onboarding process when you begin with a new company.
05/08/2022: Santa Ana, CA
Certifications allow you to prove your skills and qualifications to current and potential employers. Account representatives can earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportuniti
03/09/2022: Memphis, TN
Step 3: View the best colleges and universities for Sales Account Representative.